Field Service Technician Vancouver Island

About us:

Metro Compactor Service is Canadas leading expert for waste and recycling equipment solutions. With expertise spanning over four decades we provide custom manufacturing installation maintenance and repair services for balers compactors and chutes. Our cutting-edge iSmart technology sets us apart enhancing efficiency and sustainability for our clients in the residential commercial and municipal sectors.

You can learn more about us on our website:.

Overview:

The Field Service Technician travels to our high-profile commercial and residential client locations across the Metro Vancouver to perform diagnostic checks preventative maintenance troubleshooting and general repairs to waste equipment such as compactors balers and garbage chute systems.

You will communicate directly with client users operators and employees to deliver a successful service visit. While most of your work will be independently performed after a suitable training period you will be collaborating with other technicians and support staff to deliver the best possible solution for our clients.

Location: Field Service Technicians will work in Vancouver Island. Occasional travel to head office located in Port Coquitlam will be required.

Work Hours: 8am 4:30pm Over-time and On-Call required

Salary Range: $60000 - $70000

Responsibilities:

• Start the day by reviewing your service schedule ensuring that youre equipped with all the necessary parts and tools in your company vehicle.
• Drive to customers at commercial or residential job sites and engage with the site contact to discuss any issues theyre experiencing with their equipment.
• Begin diagnostics on malfunctioning waste equipment such as balers compactors or chute systems. Conduct repairs or maintenance tasks for various issues such as: adjusting sensor and component failures operational issues malfunctioning hydraulic pumps or motors damaged hoses and electrical problems (wiring issues faulty switches or relays) etc.
• Document each service call detailing the issues faced and the solutions provided ensuring that any feedback or specific client requests are noted.
• Address urgent calls demonstrating your ability to manage unforeseen challenges and ensuring minimal downtime for clients.
• Engage with clients providing them with updates on their equipment status and advising on any further steps or care they should be aware of.
• Ensure safety protocols are followed at every site especially when working in varying weather conditions or near waste materials.
• Leave each job site clean and free of debris to ensure exceptional customer satisfaction.

Qualifications:

• Valid Class 5 Drivers License with a clean abstract.
• MUST be able to read and interpret schematics and conduct basic electrical troubleshooting.
• Previous working experience on machinery including Hydraulic and Pneumatic systems or electrical controls.
• Experience with limit switches photo-eye sensors and/or solenoids.
• Experience working with hand tools including drills grinders wrenches hammers and measurement tape.
• Must be willing to travel to several locations throughout the day and work independently in a company vehicle.
• Strong verbal communication skills professional appearance positive attitude and a safety-first mindset
• Industry experience repairing waste and recycling equipment an asset
• Basic Programmable Logic Controller (PLC) experience an asset
• Stick Arc Welding an asset

Why Work For Us:

Join Metro Compactor Service an industry leader in the waste & recycling equipment sector in Canada. As we aim for North American expansion were all about pushing boundaries be it promoting employee skill development leading innovative technologies or consistently delivering our Super Service promise. Our greatest strength Our people who make our groundbreaking tech and market leadership possible.

So if youre all about making a big difference in an environment that values you as much as your skillset come join the Metro family. Lets shape the future together!

• Recognized Excellence: As a certified Great Place to Work () Canadas Top 100 Small & Medium Employers () and recipient of the Innovation Award by the Brampton Board of Trade our reputation speaks for itself.
• Rewarding Package: Enjoy competitive salaries flexible time off with 2 vacation policies to choose from maternity-leave top up and the security of our company-matched retirement program. Plus choose from three tailored benefits packages with extended coverage to suit your individual needs
• Employee Growth: We encourage and support your growth through internal learning opportunities mentorship and a Training Reimbursement Program
• Company Culture and Engagement: Participate in regular company events and charitable initiatives that enrich our family-oriented culture. A safe and positive work environment is our top priority and our staff have voted us a Great Place to Work for good reason!

At Metro Compactor Service we take pride in being recognized as a certified Great Place to Work in& an equal opportunity employer we truly believe that a diverse workforce best represents the community we serve and enhances our ability to provide excellent service to our customers. We are committed to attracting and retaining a vibrant mix of passionate and talented individuals from a variety of backgrounds demographics and life experiences.

Required Experience:

IC