Event Production Technician

Join New Era Technology where People First is at the heart of everything we do. With a global team of over 3000 professionals were committed to creating a workplace where everyone feels valued empowered and inspired to grow. Our mission is to securely connect people places and information with end-to-end technology solutions at scale.

At New Era youll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts access continuous training and enjoy competitive benefits. Guided by our core attributes putting people first embracing continuous learning and thriving through collaboration and inclusion we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive growth-oriented environment New Era is the place for you. Apply today and help us shape the future of worktogether

SUMMARY:

We currently have an opportunity for a Event Production Technician I to support live meetings events and productions for a large financial client Lake Mary FL. This role is responsible for operating troubleshooting and maintaining audiovisual systems that power high-quality event experiences across control rooms meeting spaces and technology-enabled environments.

This is a hands-on client-facing position that supports a variety of event formats including executive events town halls hybrid meetings and webcast/broadcast productions. The ideal candidate is technically strong highly organized calm under pressure and committed to delivering a seamless experience for clients stakeholders and audiences. At least 5 years Global Financial Services Healthcare or Pharmaceutical experience is preferred.

HIERARCHY: No direct reports.

PRIMARY DUTIES:

• Operate and support audiovisual production equipment including cameras microphones speakers switchers routers intercom systems and control systems.
• Provide live event support for executive events town halls hybrid meetings and webcast/broadcast productions including video switching audio support source routing and troubleshooting.
• Deliver a high level of client-facing support by partnering with event organizers presenters and internal stakeholders to align on technical requirements event timing and logistics.
• Prepare organize and manage event media and presentation content to ensure playback readiness and smooth execution.
• Set up test strike and store production equipment while maintaining safe cable management and power practices.
• Troubleshoot and maintain AV and video conferencing systems in meeting spaces production environments and control rooms.
• Support collaboration platforms and room technologies including Microsoft Teams Webex Global Meet Cisco codecs Cisco Navigator panels and Crestron TST-1080 touch panels.
• Use Microsoft 365 and SharePoint to manage documentation organize event materials and support collaboration across teams.
• Maintain production documentation such as runbooks signal flow diagrams patch lists and equipment logs.
• Manage microphone inventory loaner equipment spare inventory and consumables.
• Identify opportunities to improve event execution AV processes and operational efficiency.

COMPENTENCY:

• Required
  • 3 years of experience in audiovisual broadcast live production or live-event support environments
  • Hands-on experience with microphone management including wireless systems
  • Basic understanding of video routing signal flow and live production workflows
  • Experience supporting Microsoft Teams Webex and Global Meet
  • Familiarity with Cisco codecs Cisco Navigator panels and Crestron TST-1080 touch panels
  • Familiarity with Microsoft 365 and SharePoint
  • Strong troubleshooting skills and the ability to perform well in high-pressure live-event settings
  • Strong organizational communication and teamwork skills
  • Ability to lift up to 50 pounds and perform physical setup and teardown tasks
• Preferred
  • Experience in a client-facing event support or production environment
  • Experience with intercom systems tally IFB and confidence monitoring
  • Knowledge of enterprise AV and room control systems
  • Basic proficiency with Adobe Premiere Pro DaVinci Resolve or similar editing tools
  • Understanding of RF coordination and interference mitigation

REQUIRED EDUCATION: Bachelors Degree or Equivalent

EXPERIENCE: 3-5 Years

LANGUAGE SKILLS: English

PHYSICAL DEMANDS:

• Regular use of hands and fingers to operate a computer keyboard mouse and other office equipment.
• Regular repetitive movements such as typing mouse movements and scrolling. Ability to hear and understand spoken communications both in person and via remote communication tools (e.g. phone video conferencing).
• Ability to see and read computer screens and printed documents as well as adjust focus. This includes prolonged periods of looking at a computer screen.

WORK ENVIRONMENT: Onsite

EXPECTED HOURS OF WORK: Monday through Friday from 7am to 4:30pm with occasional work on weekends or off hours as dictated by client onsite management. Total shift not to exceed 8 hours of work 1 hour lunch two 15 minute breaks.

TRAVEL: Local Commute

QUALIFICATIONS: To perform the job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.

#LI-RH1

New Era Technology LLC. and its subsidiaries (New Era we us or our) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide this we are also committed to providing you with a positive experience on our websites and while using our products services and solutions (Solutions).

View our Privacy Policy here never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training certification equipment or any other purpose it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @. If you suspect fraudulent activity please contact us immediately at .