OJS Compliance Technician

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Job Description:

The OJS Compliance Technician: will support the Office of Juvenile Services Compliance team with DHHS. Schedules meetings or appointments; orders supplies equipment or publications to maintain office inventory. Perform word processing functions: types/transcribes composes routine correspondence formats proofreads and edits letters reports forms or other materials from rough draft corrected copy or voice recording onto storage media. Records meeting minutes performs transcriptions/dictations. Operates data entry devices to transcribe data from source documents or records into the data system or computer storage. Verifies accuracy of data entry by others sorts and batches forms documents and other records to be entered. Listen to transcribe and report the youth phone calling system during active investigations.

Collects and disseminates information pertinent to the activities of the immediate supervisor to provide requested responses and data in response to written inquiries and requests for information. Sorts files and retrieves correspondence records reports and other items to assist in preparing reports for legal requests and to ensure uniform storage of and ready access to information. Completes weekly timekeeping through the Kronos system for the Compliance team. Monitors and assists with data entry across systems within Compliance.

Requirements/Qualifications:

Minimum Qualifications: Coursework/training or experience in public contact customer service and/or performing and applying office/clerical support procedures including the use of a personal computer associated software and office equipment.

Preferred Qualifications: Experience and proficiency in Microsoft Office 365 Suite and data system entry specific to client record systems. Experience and the ability to maintain high levels of confidentiality navigate complex instructions and process large amounts of information

Other: Valid drivers license. Must be age 21 to work with youth located at YRTC

Hours: Monday Friday (0800-1600)

Knowledge of: the practices and procedures pertinent to office/clerical support operations; the methods of filing record keeping bookkeeping and mailing; computer operations and standard software and hardware applications; the purpose and activities of the employing agency; the work unit policies and guidelines pertinent to office/clerical support operations; the functions and specialized terminology associated with the work unit and agency; grammar spelling capitalization and punctuation to recognize and correct errors; the procedures of manual and electronic file maintenance record keeping and mail distribution.

Ability to: code/sort and file/retrieve records/documents established indexing/filing systems; identify similarities and differences between two or more sets of data; communicate in person by telephone or email; communicate effectively with work unit supervisors co-workers other agency employees and customers or visitors to exchange information; understand and apply instructions; compute/total figures involving the use of addition subtraction multiplication division percentages and fractions; determine course of action to correct inaccurate or incomplete records/documents; file and record information using numerical alphabetical and other records keeping systems; maintain confidentiality of materials processed; operate standard office equipment; learn and explain agency office/clerical support operations policies and guidelines; select and apply established office/clerical support policies standards and procedures.

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