BDC Manager

Lewiston Motor Company is looking for an analytical and resultsdriven BDC Manager to join our winning team. With a fast-paced atmosphere and a fast-growing store we are looking for the right fit. If you are eager to build your management career we would like to meet you.

WHAT DO WE OFFER

• Competitive Salary
• Excellent Benefits Packageincluding Medical/Dental/Vision/Life
• Referral Bonus
• 401(k)Plan with Employer MATCH!
• Great Employee & Family Discountson vehicles parts and accessories!
• Paid time-off
• Family ownedand operated
• Heavily involved in giving back to the community

The BDC Department handles all inbound and outbound sales & service calls for the dealership.

Responsibilities

• Forecast and set monthly goals for BDC Staff
• Work closely with Sales and Service Management to align goals and ensure those goals are met and exceeded
• Track all department statistics: weekly traffic inbound and outbound call numbers appointments made appointments kept (and no shows) and purchases
• Accurately calculate monthly commission for team members and submit to management
• Create processes and procedures to verify all leads are logged into the CRM system
• Responsible for hiring and training of BDC representatives
• Other duties as assigned

Requirements

• Follow the Lewiston Motor Company Core Values:Integrity Urgency Teamwork Personal.
• A growth mindset Attention to Detail and Community.
• Ability to provide an exceptional customer experience
• Drive to achieve personal and company goals
• Excellent communication and organizational skills
• A positive & motivating attitude
• Management background preferred
• Valid in-state drivers license and an acceptable safe driving record

Lewiston Motor Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.