Senior Product Associate on the Card Authorizations team
Wilmington, DE - USA
Job Summary
Help shape how card transactions are authorized at scale. You will turn strategy into shipped outcomes by connecting customer needs business design and technology delivery.
As a Senior Product Associate in the Card Authorizations team you lead end-to-end execution of a prioritized roadmap by translating vision into clear outcomes requirements and measurable results. You partner closely with product technology data design and business teams to design business solutions and align delivery to strategic goals. You facilitate discovery and decision-making manage dependencies and releases and ensure work is delivered with strong risk and control awareness. Your work improves customer experiences and enables resilient compliant authorization capabilities.
Job responsibilities
Partner with product and stakeholders to identify opportunities through research discovery and market insights
Translate long-term vision into a sequenced outcome-focused roadmap aligned to business goals and investments
Architect business solutions and capability models that connect strategy processes and technology delivery
Gather analyze and document business requirements processes and user journeys
Facilitate workshops to drive alignment trade-offs and clear decisions across partners
Collaborate with engineering and delivery leaders to support timely execution of roadmap work
Define success measures and use data experiments and feedback to guide roadmap decisions
Coordinate releases and communications; proactively identify and manage delivery risks and issues
Manage dependencies across teams and partner groups inside and outside the product area
Maintain high-quality work tracking and standards in delivery tooling and routines
Embed strong risk and control considerations into scope planning and delivery
Required qualifications capabilities and skills
Six or more years of experience in business architecture business analysis product delivery or related roles
Experience in banking payments or transaction processing domains
Strong business analysis skills including process mapping and requirements definition
Ability to design business solutions that align to strategy and operating needs
Proven partnership and communication skills across product technology and business teams
Experience translating strategy into roadmaps outcomes and prioritized work
Comfort making prioritization and trade-off decisions with incomplete information
Strong project and delivery management skills across multiple concurrent initiatives
Experience working in both iterative and sequential delivery approaches
Demonstrated ownership mindset with measurable customer and business outcomes
Strong understanding of risk and controls and how to incorporate them into delivery
Preferred qualifications capabilities and skills
Experience defining product requirements such as product requirement documents epics and outcome statements
Experience improving delivery routines and team ways of working to increase efficiency
Familiarity with metrics frameworks such as objectives and key results and key performance indicators
Experience supporting release planning and cross-team change communications
Experience partnering closely with design and research on customer journeys and user experience
Required Experience:
Senior IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more