Case Manager Colorado Rapid Rehousing for Re-Entry (COR3)

WHO WE ARE

Volunteers of America Colorado is a nonprofit faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs Volunteers of America changes the lives of more than 140000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters hunger and nutrition services and many other community support programs. Our work touches the mind body heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.

JOB SUMMARY

The Case Manager directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. The Colorado Rapid Re-Housing for Re-Entry program serves unhoused justice involved individuals and utilizes a housing-first model to assist participants in obtaining stable permanent housing. Job duties include conducting needs-based and program eligibility assessments engaging in community outreach providing case management services and program-wide service coordination. Case Manager 2 may be charged with developing program-specific specializations

relevant to the needs of participating households and is expected to be aware of and consistently apply

best practice standards in their applicable field of work. Further Case Manager 2 may be charged with

serving as a mentor to junior personnel to support the development of knowledge and experience in best

practice standards throughout their work group

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides case management services to Program Clients.

Responsible for identifying and serving the unique needs of participant households participating in

Volunteers of America programs and utilizing screening and assessment tools and ensuring the

completion of needs-based screenings.

Responsible for understanding and implementing their assigned program according to program funder

and Volunteers of America standards and expectations.

Conducts community-wide outreach to identify eligible participant households presenting with substantial

barriers to housing stability.

Supports team members by serving as a resource for analyzing and solving problems and staying abreast

of current issues and theories within the field.

Attends orientations trainings education programs staff meetings community meetings conferences

and workshops as requested and applicable to meet the needs of the position

May provide training and mentorship to team members and community stakeholders regarding best

practices in relevant service models and practices.

Clearly documents all client interactions along with required eligibility and demographic information.

Performs duties in a professional manner by maintaining the confidentially of all information and by

participating effectively within and across teams.

Participates in professional development activities to promote the development of knowledge and

experience in field-relevant best practices and standards and makes demonstrable progress towards

working in accordance with these practices and standards.

Serves as a mentor to junior personnel to develop knowledge and experience regarding best practice

standards within their workgroup.

Performs all other duties as assigned.

Working Conditions and Physical Requirements

• Travel throughout the programs service area is required on a regular basis
• Must be able to work in diverse and at times environments such as homeless shelters service facilities streets offices and all other locations as necessary to fulfill program objectives.
• Bending Climbing Stooping Kneeling Reaching Crouching Squatting Lifting (30 to 50 pounds) Balancing Standing Sitting Hand/Foot motions Walking Seeing (Close and distant vision Detect Determine Perceive Identify Recognize Judge Observe Inspect Assess Estimate) Depth Perception Hearing/Listening Speaking/Shouting (Communicate Discern Convey Express Exchange) Use of Hands/Fingers (Grasping Holding Touching) Thinking Calculating Memory/Recall Exposure to Indoor and Outdoor environments.

POSITION TYPE AND EXPECTED HOURS OF WORK

Full-Time or Part-Time as indicated in posting.

Work hours may vary but are typically scheduled around a 40-hour workweek designed to fulfill program objectives with occasional overtime requirements. L

LOCATION Officed out of Pueblo location. Travel throughout program service area. VSS Field Offices located in: Denver Greeley Fort Collins Grand Junction Durango Alamosa Pueblo and Colorado Springs.

Position Salary Range

• $23.00-$25.00/hr--Starting Pay Based on experience

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role please contact to begin the Interactive Process.

Benefit eligibility is based on job type/status

Paid Holidays

Paid Time Off

Volunteer/Wellness Day

Tuition Assistance

Pension and 403b Retirement Plan

Health Dental Vision Pet Insurance

Life Insurance (Including Accidental Death & Dismemberment)

Accident Insurance

Employee Assistance/Work-Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Loan Forgiveness

Volunteers of America is an EEO Employer

Position will Remain Open Until Filled

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

Veterans Strongly Encouraged to Apply

Competencies

• Models core culture attributes of VOACO that include AIRS (Accountability Integrity Respect and Service).
• Models and VOACOs three critical virtues of HHS (Hungry Humble People Smart).
• Passion for process improvement mentorship education human services smart administration and the delicate practice of linking each of these domains to one another in policy practice and process.

Qualifications of Position

• Bachelors degree in human services social work or a closely related field or related experience.
• One year of direct experience in the provision of human services.
• SOAR (SSI/SSDI Outreach Access and Recovery) Certification
• Must possess a Colorado drivers license and state-mandated automobile insurance.
• Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).
• Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.

PREFERRED QUALIFICATIONS OF POSITION

SOAR (SSI/SSDI Outreach Access and Recovery) Certification

KNOWLEDGE AND SKILLS

Knowledge and skill in the application of Harm Reduction Critical Time Intervention Motivational Interviewing Trauma Informed Care and Housing First Principles.

Ability to respectfully and professionally serve individuals hailing from diverse backgrounds cultures ideologies and religions.

Ability to work and thrive within a diverse multicultural team environment.

Ability to take initiative and work independently.

Ability to communicate effectively verbally and in writing.

Ability to apply appropriate self-care in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.