Technology Business Advisor, Client Delivery
Job Summary
We are banking at another level.
Choosing BDC as your employer means working in a healthy inclusive and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently to fuel the success of Canadian entrepreneurs.
Choosing BDC as your employer also means:
Flexible and competitive benefits including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions a Defined Benefit Pension Plan a $750 wellness and health care spending account to name a few
In addition to paid vacation each year five personal days sick days as necessary and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning training and development and much more...
Explore the BDC Way in our Culture Book
POSITION OVERVIEW
BDC is the only bank dedicated exclusively to Canadian entrepreneurs supporting the growth of small and mediumsized businesses across the country. As a Technology Business Advisor Client Delivery you support entrepreneurs by delivering highquality standard and custom digital technology advisory projects. Your work focuses on digital transformation business software selection (ERP CRM and industryspecific solutions) and implementation support. Your contributions directly help Canadian businesses grow modernize and succeedwhile working in an environment where you can be yourself at work.
CHALLENGES TO BE MET
Deliver standard and customized digital technology advisory engagements including digital strategy system selection implementation support and executivelevel coaching for SME clients.
Lead endtoend project delivery by managing scope timelines budget risks and resources across multiple concurrent client engagements.
Provide handson guidance and oversight to ensure project objectives quality standards and deliverables are met contributing directly where required.
Act as a subject matter expert in ERP CRM and enterprise systems staying current on market trends to inform advisory approaches tools and methodologies.
Collaborate closely with Client Partners and internal stakeholders to support sales efforts by demonstrating technical expertise and solution fit.
Participate actively in business development by engaging clients identifying needs and contributing to solution design and proposal development.
Support practice growth through outreach activities including the development of marketing and promotional content aligned with advisory offerings.
WHAT WE ARE LOOKING FOR
Required Qualifications
Bachelors degree in computer science business administration commerce engineering or a related field with a focus on information systems.
Minimum 10 years of experience in a management consulting or professional services environment.
At least 6 years of handson experience with ERP systems CRM platforms enterprise applications and industryspecific business solutions.
Demonstrated expertise in ERP systems and modules across multiple industries including manufacturing and construction.
Proven experience managing and delivering both standard and custom consulting projects including scope budget timeline and resource management.
Experience designing and documenting business processes related to enterprise systems.
Ability to translate business needs into functional and technical requirements for SME clients.
Experience developing and implementing digital technology roadmaps.
Handson experience applying AI solutions within business operations environments.
Solid understanding of IT infrastructure enterprise applications and system integration methods and tools.
Knowledge of project management methodologies and best practices in client service delivery contexts.
Strong client service orientation with demonstrated ability to build trusted advisor relationships.
Excellent verbal written and presentation communication skills.
Ability to collaborate effectively within crossfunctional teams.
Willingness and ability to travel within a limited geographic area with occasional travel across Western Canada.
Preferred Qualifications
MBA or related professional designation.
Experience working in a consulting firm environment.
Bilingualism (English and French).
Location: Vancouver or Fraser Valley British Columbia
Proudly one of Canadas Top 100 Employers and one of Canadas Best Diversity Employers we are committed to fostering a diverse equitable inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application please do not hesitate to contact us at .
While we appreciate all applications we advise that only the candidates selected to participate in the recruitment process will be contacted.
Required Experience:
Unclear Seniority
About Company
We are BDC, the Business Development Bank of Canada and the financial institution devoted to Canadian entrepreneurs. We help create and develop strong Canadian businesses through financing, advisory services and capital, with a focus on small and medium-sized enterprises.