Med Info Assoc I

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our team at Thermo Fisher Scientific as a Medical Information Associate I where youll provide technical and medical information and/or perform intake of adverse events/ product complaints with quality customer service. Youll analyze and research inquiries and document interactions according to organizational client and regulatory guidelines.

REQUIREMENTS:
Education and Experience: High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification

Technical positions may require a certificate

Previous experience that provides the knowledge skills and abilities to perform the job (comparable to at least 4 years) including 1 year of medical or life-sciences experience training or some cases an equivalency consisting of a combination of appropriate education training and/or directly related experience will be considered sufficient for an individual to meet the requirements of the role.

Knowledge Skills and Abilities:

Strong verbal and written communication skills

Strong language skills (comprehension speaking reading and writing); Fluency skills in a second language may be required

Solid computer and keyboarding skills Good interpersonal skills

Ability to work independently as well as part of a team.

Ability to interpret client provided medical and technical information

Organizational and time management skills

Ability to maintain a positive and professional demeanor in challenging circumstances

Management Role: No management responsibility

Working Conditions and Environment:

Work is performed in an office environment with exposure to electrical office equipment

Constant interaction with clients/associates required

Constant attention to detail-visual mental

Constant multi-tasking

Daily exposure to high pressure intense concentration needed

Rotating shifts may be required

Occasional driving to site locations with occasional travel

Long varied work hours required occasionally

Physical Requirements:

Frequently stationary for 6-8 hours per day

Repetitive hand movement of both hands with the ability to make fast simple repeated movements of the fingers hands and wrists

Occasional mobility required

Occasional crouching stooping bending and twisting of upper body and neck.

Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs. or 6-9 kgs.

Ability to access and use a variety of computer software developed both in-house and off-the-shelf

Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences

May interact with others relating and gathering sensitive information. Interaction includes diverse groups

Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration

Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence

Ability to perform under stress

Regular and consistent attendance