Professional Staff Internship

Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Major Duties and Responsibilities:

• Observe and engage in active real-world situations with officers and professional staff that require you to think critically assess problems and propose solutions.
• Assist with administrative and operational tasks across various divisions gaining exposure to departmental procedures and workflows.
• Maintain professionalism and confidentiality when handling sensitive information and internal communications.
• Collaborate with diverse teams and adapt to different roles within the department.
• Demonstrate attention to detail and accuracy when completing assigned tasks and documentation.
• Manage time efficiently prioritize tasks and remain adaptable to changing circumstances.

Minimum Qualifications:

• Must be enrolled in a 4- year undergraduate Bachelors Degree program with a minimum cumulative GPA of 2.5 and two years of completed coursework.
• Must be a student in good standing with their educational institution.
• Must have dependable transportation to ensure consistent and timely attendance as scheduled.

Knowledge Skills and Abilities:

• Ability to solve problems.
• Ability to adapt quickly to changing environments.
• Have strong communication skills.
• Ability to handle confidential information with discretion.
• Have active listening/active learning abilities.
• Ability to follow oral and written procedures and policies.

• Ability to adhere to required uniform/ professional attire standards.

ADA and Other Requirements:

Positions in this class typically require grasping talking hearing seeing and repetitive motions.

Physical Requirements:

• Essential and marginal functions may require maintaining physical conditions necessary for sitting standing climbing or walking for extended periods of time
• Light to moderate lifting and carrying; some crouching stooping squatting crawling reaching pushing and pulling when performing tasks
• Ability to see hear and communicate information effectively

Sensory Requirements:

• Concentrated and attentive use of one or more senses (visual audio and other sensory modalities) for proofreading data entry and tabulating data.
• Ability to operate in an environment with frequent interruptions from people and or noises which in turn could result in some level of stress fatigue or strain.
• Comprehend written information in work-related documents.
• Ability to hear understand and distinguish speech.

Working Conditions:

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions moderate exposure to environmental conditions and frequent exposure to computer screens files and phones. This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.