Virtual Call Representative

Compass Realty Inc

Job Location:

Ocean County, NJ - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description: Virtual Call Representative at Compass Realty Inc

Job Responsibilities:

Handle inbound and outbound calls in a virtual environment to assist clients with real estate inquiries and provide excellent customer service.
Update client information in the database accurately and timely.
Follow communication scripts and guidelines to ensure consistency in customer interactions.
Listen actively to customer needs and resolve any issues or complaints professionally.
Collaborate effectively with team members to achieve performance targets and deliver high-quality service.

Essential Qualifications:

Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-centric approach.
Ability to multitask and prioritize in a fast-paced virtual call center environment.
Familiarity with CRM systems and basic computer proficiency.

Desired Experience: Up to 2 years of experience in customer service or call center roles.

Salary & Benefits:

Minimum Salary: $30 per hour
Maximum Salary: $32 per hour
Currency: USD
Frequency: Per hour

Job Description: Virtual Call Representative at Compass Realty Inc Job Responsibilities: Handle inbound and outbound calls in a virtual environment to assist clients with real estate inquiries and provide excellent customer service. Update client information in the database accurately and...