Transition-Configuration & Process Manager, Solna

• Application Deadline: May 8 2026
• Solna
• Hybrid

Job Description

Do you want to shape how services are transitioned into operations while driving efficient standardized processes As a Transition Configuration & Process Manager you play a key role in ensuring smooth service onboarding accurate configuration management and stable operations across the organization.

Key Responsibilities

Process Analysis and Evaluation

• Assess existing business and IT processes to identify bottlenecks inefficiencies risks and improvement opportunities.
• Collaborate with cross-functional teams to collect insights and feedback on current workflows and operational practices.

Strategic Planning

• Develop and execute a strategic roadmap for process improvements aligned with organizational and service objectives.
• Prioritize improvement initiatives based on business impact efficiency gains and operational risk reduction.

Process Design and Optimization

• Design document and maintain optimized processes aligned with industry best practices and regulatory requirements.
• Identify and implement tools and technologies to automate and streamline workflows where applicable.

Configuration Management (CMDB Ownership)

• Own and oversee the Configuration Management process ensuring that all changes to configuration items are properly documented tracked and governed.
• Maintain Configuration Management Databases (CMDBs) and ensure the accuracy completeness and reliability of CI data.

Transition Management (Service Inception into Operations)

• Develop execute and manage detailed transition plans covering scope tasks timelines resources and formal sign-off.
• Ensure new or changed services and applications are transitioned into production and operations in a controlled and auditable manner.
• Coordinate closely with project teams service owners and operational teams to ensure readiness and alignment with transition objectives.

Performance Monitoring and Reporting

• Define and maintain key performance indicators (KPIs) to measure the effectiveness of processes configuration accuracy and transitions.
• Produce regular reports and dashboards to update stakeholders on progress risks outcomes and improvement initiatives.