Technical Writer – SaaS
Share
Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Technical Writer SaaS $650$1000 USD/month Fully Remote
Location: Fully remote you can be based anywhere in the world
Hours: Flexible async-first some UK or US morning overlap for syncs
Salary: $650$1000 USD/month
Contract: Full-time permanent
About the company
Remote World is partnering with a UK-based SaaS company that builds project management software used by over 200000 teams worldwide. Their product is known for being powerful but genuinely easy to use and great documentation is a big part of why.
The role
Youll own the help centre and user documentation writing updating and improving the guides tutorials and tooltips that help customers get the most out of the platform. Youll work closely with product and engineering as new features ship.
What youll do
- Write step-by-step help articles feature guides and onboarding content
- Document new features in coordination with the product team before launch
- Audit and improve existing help centre content for clarity and accuracy
- Create in-app tooltips and short-form UX copy in collaboration with design
- Track support tickets to spot documentation gaps and fix them proactively
What youll need
- Excellent written English clear concise and jargon-free
- Ability to learn software products quickly and explain them simply
- Organised and consistent you maintain style and structure across docs
- Comfortable working async across time zones with a remote team
Nice to have
- Experience writing help content for SaaS or web products
- Familiarity with tools like Intercom Zendesk or Notion
- Background in UX writing or content design
What youll get
- $650$1000 USD/month based on experience
- Fully remote and async-first
- Varied documentation work help articles onboarding flows release notes
- Paid leave
- Path to Senior Technical Writer or Content Designer
Apply with your CV and two writing samples ideally help articles or product documentation youve written.
We welcome applications from people of all backgrounds. If you meet most but not all of the requirements please apply anyway.
About Company
Remote World was founded in 2023 with a simple belief: the future of work is remote and everyone should have access to quality remote opportunities regardless of their location.We noticed that while remote work is growing rapidly many talented individuals around the world struggled to ... View more
