Enterprise Jira Analytics & Atlassian Solutions Architect

Work Order may be renewed for up to three (3) additional fiscal years at the same title level and rate.

o Renewal Period 1: September 1 2026 - August 31 2027.

o Renewal Period 2: September 1 2027 - August 31 2028.

o Renewal Period 3: September 1 2028 - August 31 2029.

business hours are Monday through Friday from 8:00 AM through 5:00 PM excluding State holidays when the agency is closed.

This project will design and implement an enterprise wide Jira analytics and dashboarding solution to provide objective system driven insight into delivery performance schedule health capacity quality and financial progress across initiatives projects and teams. The solution will leverage Jira Software Atlassian analytics tools Tempo time and cost data approved external data sources and Atlassian Rovo to replace manual status reporting with accurate repeatable and predictive contractor will deliver standardized org level and project level dashboards that calculate schedule variance forecast completion dates using throughput and remaining work identify capacity risks surface quality and rework trends and track budget spend down. The solution will enable leadership the PMO and delivery teams to quickly determine whether work is on track at risk or behind schedule and to understand the drivers behind performance trends. All metrics will be fully documented validated and supported with knowledge transfer to ensure sustainability and ongoing use.

The contractor shall design implement document and validate an enterprise level agile metrics and analytics capability using Jira Software and the Atlassian platform. The projects purpose is to enable objective system driven visibility into delivery health schedule performance capacity quality and financial progress across the organization at the initiative epic project sprint team and work item contractor will architect and deliver standardized Jira dashboards and analytics that allow leadership the PMO and delivery teams to determine whether work is on track at risk or behind schedule without relying on manual status reporting. Dashboards shall calculate schedule variance at the work item epic and initiative levels; forecast completion dates using throughput and remaining estimates; and surface risk indicators related to scope schedule capacity quality and include implementing predictive and historical analytics using Jira data Tempo time tracking and cost data and approved external financial data sources. The contractor shall integrate and configure Jira Automation ScriptRunner EazyBI Custom Charts Rich Filters External Data for Jira Actionable Agile Analytics and Power BI Connector for Jira to support accurate calculations and scalable reporting. Metrics will include but are not limited to throughput based forecasts velocity trends sprint capacity utilization schedule variance time performance indexes estimate accuracy burndown and burn up insights bottleneck and wait time analysis rework and defect remediation rates MTTR team and individual utilization and budget spend contractor will also configure Atlassian Rovo (Search Chat and where appropriate Agents) to improve discoverability and explainability of metrics. Rovo capabilities shall be grounded in approved Jira and Confluence sources and used to surface risks trends and narrative explanations aligned to authoritative system contractor is responsible for technical documentation of all dashboards and calculations validation of metric accuracy and support for user acceptance testing with PMO business analysts QA and development teams. Knowledge transfer activities shall ensure internal staff can interpret maintain and enhance the solution after engagement completion.

II. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years Required/Preferred Experience

8 Required Administering and extending Jira Software in enterprise environments (Cloud)

8 Required Jira analytics or enterprise delivery reporting experience using JQL

5 Required Designing advanced Jira analytics metrics and dashboards using Jira Software Cloud

5 Required Using JavaScript/TypeScript Atlassian Forge apps; understanding integration logic and REST handling

4 Required Integrating Tempo (timesheets planner cost) and other external data sources using APIs (REST)

4 Required Using Groovy HAPI with scripted fields and derived metrics; workflow validators; listeners; post functions

4 Required Using Smart Values & Expression logic for data calculations and math; conditional logic; linked issues

3 Required Designing advanced dashboards and calculated metrics with eazyBI for Jira using MDX

3 Required Using DAX for PowerBI modeling and experience using Jira connectors

3 Required Prior work in large multi-team and public sector environments

5 Preferred Experience supporting PMO and portfolio level reporting and metrics

3 Preferred Earned-value and schedule variance concepts

3 Preferred Predictive analytics and throughput-based forecasting