RN Clinic Manager

Position: Medical - RN Clinic Manager
Location: San Diego CA
Shift timings: Monday Friday
Full- time position

Job Description

This position provides direct supervision to clinical and patient service staff in the medical department ensuring adherence to organizational policy HRSA Operational Site Visit (OSV) requirements and best practices in patient-centered care. The Clinic Manager is instrumental in advancing SDAIHCs mission vision and goals supporting quality care delivery and ensuring alignment with FQHC standards and Uniform Data System (UDS) reporting requirements.

Responsibilities

• Manages daily clinic operations including staffing facilities supplies and patient experience.
• In conjunction with clinical leadership team recruits trains supervises and evaluates clinic staff including medical administrative and support personnel.
• Coordinates staffing schedules and communicates changes with appropriate notice to the Medical Director.
• Oversees and coordinates medical personnel onboarding and ongoing compliance with training and competency requirements
• Ensures smooth functioning of referrals screenings scheduling and front office processes in alignment with PCMH standards.
• Demonstrates leadership through critical thinking conflict management negotiation and motivation. Delegates appropriately and promotes team-based care.
• Ensures clinic staff provide delivery of high-quality patient care consistent with accreditation and FQHC standards.
• Monitors patient satisfaction assists with complaint resolution and models and ensures a culture of service excellence.
• In collaboration with the Medical Director and NP Clinical Operations Lead establishes systems and workflows consistent with SDAIHC policies and HRSA guidelines and monitors for staff adherence to those systems and workflows.
• Lead supply maintenance and monitoring maintaining use of the IssueTrak system in coordination with the NP Clinical Operations Lead and Medical Director to assure all broken lost or non-performing equipment and supplies are quickly reported and repaired or replaced and Medical Team is aware of status as needed

Requirements:

• Graduate of accredited school of nursing
• Current/non-restricted CA Registered Nurse licensure in good standing in the State of California
• Bachelors degree required (Masters preferred) in healthcare administration business management public health or related field.
• Minimum two years proven healthcare management experience in a medical behavioral health or community health setting.
• Experience in hiring training and managing clinical staff and teams including medical assistants clinic and Case management RNs and administrative staff.
• Demonstrated knowledge of FQHC and PCMH standards including UDS quality reporting.
• Familiarity with HRSA UDS measures FTCA risk management and OSV compliance processes.
• Strong leadership and team-building skills with commitment to patient-centered care