End User Support Programmer 6 #158121
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Job Location:
Lansing, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title- End User Support - Programmer 6
4 Months W2 Contract
Hybrid Work Schedule (Non-Negotiable): Required onsite days- Tuesdays
and Wednesdays - There is no remote-only option
Lansing Michigan- 48933
As a Salesforce Developer youll be comfortable with the development
design and implement customizable solutions within Salesforce based
upon CRM needs for the Michigan Enterprise Contact Center team at the
Department of Technology Management and Budget. Responsibilities for
this position include but are not limited to:
- Hands-on CRM development supporting crisis call workflows for the
MICAL (Michigan Crisis Line) including coding and delivering user
stories
- Work with colleagues customers and end users to define technical
requirements for new projects and any future enhancements.
- Ensure that the technical requirements tie back to the established
customer requirements and performance goals and that the technical
direction is consistent with the clients long-term strategy.
- Take ownership of release cycles to implement and deploy new/updates
to existing applications and code.
- Has overall technical responsibility for the technical aspects of
the project environments
- Compile internal development guidelines/standards for the
development team and ensure the team is following those standards.
- Collaborating with Developers for other systems in order to
integrate across the business.
- Ensures the proposed solutions adhere to SOM security guidelines and
standards throughout the application lifecycle.
- Proven record of delivering business value by leveraging technology
and an ability to communicate strategic technical concepts at an
executive level and be a trusted voice at the decision-making table.
- Devise a training plan for the development team for a smooth and
successful transition to Maintenance & Operations.
- Excellent written and verbal communication skills.
Salesforce:
- Strong knowledge and working experience in Service Cloud and
Experience Cloud.
- Participation in each phase of full lifecycle
implementations
- In-depth understanding of the capabilities and constraints of the
Salesforce
- Strong hands-on experience in writing Apex programming Visual force
pages Apex triggers Aura Components and lightning web components.
- Knowledge in implementing solutions using configurations(no-code)
such as Flows process builders and workflow Rules etc.
- Work with technical managers architects and business stakeholders
in gathering requirements and driving the team to implement
technical solutions.
- Hands-on experience with integrating Salesforce with cloud-based
applications and on-premises applications using standard and custom
REST APIs
- Good Experience in core web technologies including HTML5
JavaScript jQuery and web services (REST & SOAP JSON & XML etc.)
- Hands-on experience in implementing various authentication
protocols(oAuth) to integrate 3rd party applications.
- Demonstrates successful implementation of Batch Apex and/or Schedule
Apex development.
- Ownership of all End-to-End technical aspects of a
program: data migrations data quality systems integrations 3rd
party applications AppExchange products and custom development
- Define communicate and manage technical change management (e.g.
release) processes for all Salesforce technology efforts.
- Assess architecture and provide secure
high-performance technical solutions on the platform
- Design and document technical architecture solutions that span
multiple platforms and include integration and authentication across
systems
- Support SFDX development branch management merging and code
deployment activities using Azure DevOps build CI/CD process.
- Identification of risks and issues from a technical perspective.
The successful candidate will be a self-motivated individual who can
work under dynamic conditions and within deadlines.
Required Qualifications:
- Demonstrated handson experience with Salesforce including SFDX and
the Salesforce Development Lifecycle
- 6 years of strong Salesforce development experience
- 4 years of experience developing within the Salesforce platform
using Apex Visualforce Lightning Web Components (LWC) Aura
HTML5 and JavaScript
- 5 years of experience working with Service Cloud and/or Health
Cloud
- 3 years of handson experience with Salesforce Lightning including
LWC
- 2 years of experience with API integrations and Single SignOn
(SSO) implementations
- Experience using Microsoft Azure DevOps or comparable tools for
requirements tracking CI/CD or release management
- Exposure to data migration and/or cloud integration projects
- Salesforce Certified Platform Developer I and Salesforce Certified
Administrator
Preferred Qualifications:
- Salesforce Certified Platform Developer II
- Additional experience that is beneficial but not required
including:
- Experience with Conga and Drawloop
- Familiarity with governmental processes and compliance
including prior experience working with FedRAMPcompliant tools
and environments
4 Months W2 Contract
Hybrid Work Schedule (Non-Negotiable): Required onsite days- Tuesdays
and Wednesdays - There is no remote-only option
Lansing Michigan- 48933
As a Salesforce Developer youll be comfortable with the development
design and implement customizable solutions within Salesforce based
upon CRM needs for the Michigan Enterprise Contact Center team at the
Department of Technology Management and Budget. Responsibilities for
this position include but are not limited to:
- Hands-on CRM development supporting crisis call workflows for the
MICAL (Michigan Crisis Line) including coding and delivering user
stories
- Work with colleagues customers and end users to define technical
requirements for new projects and any future enhancements.
- Ensure that the technical requirements tie back to the established
customer requirements and performance goals and that the technical
direction is consistent with the clients long-term strategy.
- Take ownership of release cycles to implement and deploy new/updates
to existing applications and code.
- Has overall technical responsibility for the technical aspects of
the project environments
- Compile internal development guidelines/standards for the
development team and ensure the team is following those standards.
- Collaborating with Developers for other systems in order to
integrate across the business.
- Ensures the proposed solutions adhere to SOM security guidelines and
standards throughout the application lifecycle.
- Proven record of delivering business value by leveraging technology
and an ability to communicate strategic technical concepts at an
executive level and be a trusted voice at the decision-making table.
- Devise a training plan for the development team for a smooth and
successful transition to Maintenance & Operations.
- Excellent written and verbal communication skills.
Salesforce:
- Strong knowledge and working experience in Service Cloud and
Experience Cloud.
- Participation in each phase of full lifecycle
implementations
- In-depth understanding of the capabilities and constraints of the
Salesforce
- Strong hands-on experience in writing Apex programming Visual force
pages Apex triggers Aura Components and lightning web components.
- Knowledge in implementing solutions using configurations(no-code)
such as Flows process builders and workflow Rules etc.
- Work with technical managers architects and business stakeholders
in gathering requirements and driving the team to implement
technical solutions.
- Hands-on experience with integrating Salesforce with cloud-based
applications and on-premises applications using standard and custom
REST APIs
- Good Experience in core web technologies including HTML5
JavaScript jQuery and web services (REST & SOAP JSON & XML etc.)
- Hands-on experience in implementing various authentication
protocols(oAuth) to integrate 3rd party applications.
- Demonstrates successful implementation of Batch Apex and/or Schedule
Apex development.
- Ownership of all End-to-End technical aspects of a
program: data migrations data quality systems integrations 3rd
party applications AppExchange products and custom development
- Define communicate and manage technical change management (e.g.
release) processes for all Salesforce technology efforts.
- Assess architecture and provide secure
high-performance technical solutions on the platform
- Design and document technical architecture solutions that span
multiple platforms and include integration and authentication across
systems
- Support SFDX development branch management merging and code
deployment activities using Azure DevOps build CI/CD process.
- Identification of risks and issues from a technical perspective.
The successful candidate will be a self-motivated individual who can
work under dynamic conditions and within deadlines.
Required Qualifications:
- Demonstrated handson experience with Salesforce including SFDX and
the Salesforce Development Lifecycle
- 6 years of strong Salesforce development experience
- 4 years of experience developing within the Salesforce platform
using Apex Visualforce Lightning Web Components (LWC) Aura
HTML5 and JavaScript
- 5 years of experience working with Service Cloud and/or Health
Cloud
- 3 years of handson experience with Salesforce Lightning including
LWC
- 2 years of experience with API integrations and Single SignOn
(SSO) implementations
- Experience using Microsoft Azure DevOps or comparable tools for
requirements tracking CI/CD or release management
- Exposure to data migration and/or cloud integration projects
- Salesforce Certified Platform Developer I and Salesforce Certified
Administrator
Preferred Qualifications:
- Salesforce Certified Platform Developer II
- Additional experience that is beneficial but not required
including:
- Experience with Conga and Drawloop
- Familiarity with governmental processes and compliance
including prior experience working with FedRAMPcompliant tools
and environments
Required Skills:
JQUERYWEB SERVICESSOAPJSONVISUALFORCEHTML5CI/CDAPEX PROGRAMMINGRELEASE MANAGEMENTJAVASCRIPT
