University Student Assistant Randy Owen Center Guest Services (Summer 2026)

Department:

Randy Owen Center for the Performing Arts

Salary:

$10.00 - $12.00 per hour (maximum 26 hours per week)

Schedule:

Shifts vary based on position. See below for shift lengths and times.

Position Summary:

This position supports event operations and guest services by ensuring a smooth organized and welcoming experience for all patrons. The role requires attendance at training sessions and participation in scheduling meetings. Responsibilities include preparing event spaces; moving stanchions and signage; stocking publications; and performing light custodial duties to maintain a clean environment. The position manages crowds and supports events before during and after performances including ticket scanning concessions assistance and using ticketing software to sell exchange and process returns both in person and over the phone as well as preparing ticket orders for mail or will call. Working closely with volunteers and event management the individual serves as a primary point of contact for guests providing information assistance and support throughout each event while also assisting with setup and cleanup to ensure efficient operations.

Duties & Responsibilities:

House Management Duties Include:

• Most shifts are 4-6 hours long between 11:00am-11:30pm.
• Work during evenings weekends and holidays required.
• Must attend training.
• Move stanchions and signage stock publications and other light custodial duties.
• Prepare event spaces and manage crowds prior to during and after each performance.
• Ticket scanning.
• Concessions.
• Work closely with volunteers and event management to help guests and run each performance.
• Serve as a point of assistance and information for guests on-site.
• Assist with set up clean up and attend scheduling meetings.

Ticket Office Duties Include:

• Most shifts are 4-5 hours long taking place between 9:00am-8:15pm.
• Work during evenings weekends and holidays required.
• Must attend training.
• Using ticketing software to sell exchange and return tickets both in-person and over-the-phone.
• Prepare ticket orders for mail or will call.
• Move stanchions and signage stock publications and other light custodial duties.
• Serve as a point of assistance and information for guests on-site.
• Assist with set up clean up and attend scheduling meetings.

Both positions may perform other duties as assigned.

Minimum Qualifications:

• Applicants must be enrolled as a JSU student taking at least three (3) hours per fall or spring semester. (Requirements for international students below. *)
• If not a first-time student the applicant must have a GPA of 2.00 or higher.
• Selected applicants must provide evidence of student enrollment and GPA (unofficial transcript or printout of enrollment/GPA from MyJaxState.
• Must be punctual and reliable
• Must have attention to detail accuracy and efficiency.
• Must work well with deadlines.
• Must contribute as a member of a team.
• Must be able to lift/carry up to 30 lbs. and stand for extended periods of time.
• Must be available to work weekends and holidays.
• Applicants who cannot attend training or require extended periods of leave will not be considered.
• Applicants who can work the entire season will be given priority in hiring.

Notice Regarding International Students:

• All international students must be in a valid immigration status.
• Please visit the International Programs website for additional information: to Visa requirements international students must be enrolled as a full-time JSU student and possess each of the following:
  • Passports from their respective country.
  • F-1 Student Visa or J-1 Exchange Student Visa.
  • U.S. Customs Form I-94.
  • Official photo identification.
  • Official Social Security Card imprinted with Valid for Work Only or similar statement

Required Documents:

1. Resume

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act the Jacksonville State University Police provide information on crimes statistics crime prevention law enforcement crime reporting and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: Employment Opportunity: Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation age genetic information national origin disability status protected veteran status or any other characteristic protected by law.