At Virtua Health we exist for one reason to better serve you. That means being here for you in all the moments that matter striving each day to connect you to the care you need. Whether thats wellness and prevention experienced specialists life-changing care or something in-between we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14000 colleagues including over 2850 skilled and compassionate doctors physician assistants and nurse practitioners equipped with the latest technologies treatments and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report weve received multiple awards for quality safety and outstanding work environment.

In addition to five hospitals seven emergency departments seven urgent care centers and more than 280 otherlocations were committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through ourEat Well food access program telehealth home health rehabilitation mobile screenings paramedic programs and convenient online scheduling. Were also affiliated with Penn Medicine for cancer and neurosciences and the Childrens Hospital of Philadelphia for pediatrics.

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Summary:
Provides secretarial and administrative support using knowledge of medical terminology and procedures in a hospital clinic or laboratory environment.
Compiles information for recording purposes and prepares reports.
Screens and directs telephone calls schedules appointments greets patients visitors and maintains patient flow.

Position Responsibilities:
Greets patients and other visitors. Maintains patient flow. Addresses and resolves routine inquiries.
Screens and handles any calls and/or correspondence for requests for materials records patient appointment ensuring HIPPA guidelines are followed.
Sorts and distributes mail.
Performs general registration and billing obtaining pre-certifications verifying appropriate coding insurance co-pays medical records and referrals.
Acts as a liaison with Patient Accounting and/or Physician billing services as required to clarify billing and charge issues.
Produces processes and maintains required documentation and reports such as productivity/utilization medical records customer surveys audits financial reports staff certifications/licenses.
Schedules management appointments meetings conferences. Prepares meeting minutes and memos. May maintain calendars/itinerary for management personnel as requested.
Assists in orienting new office staff; participates in performance improvement initiatives; coordinates and maintains support personnel schedules.
May lead work of other clerical or administrative support personnel on a project basis as assigned or as necessary to ensure smooth office work flow.
Maintains office equipment (copier fax etc.) ensures par levels of office supplies and maintains disposition of clinical materials as required by regulatory agencies.

Position Qualifications Required / Experience Required:
Proficiency in using computers (data entry word processing report production).
Working knowledge of medical terminology.
Excellent communication skills (verbal-written-listening) in order to interact with patients medical staff and other internal/external clientele.
Strong organizational skills ability to use sound judgment to prioritize duties.
Familiarity with department policies and procedures or ability to quickly learn and operate within those parameters.
One year experience in a medical setting preferred.

Required Education:
High School diploma or G.E.D.
Associates Degree in Medical Secretarial Science preferred.

For more benefits information click here.