Business Support Technician
Centennial, CO - USA
Job Summary
Are you looking for a rewarding and unique career opportunity Do you want to make a meaningful impact by serving your community
Arapahoe County Water and Wastewater Authority (ACWWA) is currently hiring for two Business Support Technician positions.
In this role you will provide a variety of administrative and operational support services helping to ensure efficient day-to-day operations and excellent customer service. This position offers the opportunity to contribute to meaningful work that supports critical public infrastructure.
We offer a comprehensive benefits package including a pension plan with a 5% employer match health vision and dental insurance life insurance as well as generous vacation and sick leave.
Why Work for ACWWA
ACWWA is a dynamic and positive place to work with passionate employees. ACWWA provides excellent benefits including a
- 100% employer paid health insurance dental vision
- HRA contributions
- 11 paid holidays
- 3% employer contributions to employee retirement plus up to 5% matching retirement contribution program
- wellness reimbursement
- volunteer time off
- vacation
- sick time
- short term disability and many more.
More information about ACWWA can be found at
ESSENTIAL FUNCTIONS:
- Technical and Administrative Support for ACWWA staff programs projects and initiatives. This could include:
- Developing maintaining or managing spreadsheets and data
- Communicating with stakeholders and customers via email phone and other channels
- Filing and processing documents
- Scheduling meetings training events and taking meeting minutes as needed
- Assisting with coordination and organization of events and training.
- Reviewing documents and materials for content accuracy and grammar
- Writing and developing memos newsletters and related materials
- The Business support technician provide back-up support to other departments and staff as needed.
- Providing general administrative support as needed
- Ability to learn applications and computer systems to generate reports and conduct research.
- The business Support technician coordinate with customer service to support system tours
REQUIRED KNOWLEDGE SKILLS AND ABILITIES
Ability to:
Work in a fast-paced environment and manage workload effectively
Operate a variety of office and computer equipment efficiently and accurately.
Under general supervision identify issues conduct research analyze problems evaluate alternatives and develop sound conclusions and recommendations on complex management and administrative issues.
Understand interpret explain and apply Authority policies and procedures related to assigned areas of responsibility.
Prioritize and organize your own work meet critical deadlines and coordinate activities with other Authority departments to ensure completion of the work.
Demonstrate positive attitude initiative and accountability to complete tasks accurately and on time
Prepare clear concise and comprehensive correspondence reports studies and other written materials.
Establish and maintain effective working relationships with all levels of Authority management and staff.
To handle sensitive and confidential information with diplomacy discretion and professionalism.
Learn and utilize applications and computer systems to generate reports and conduct research
EDUCATION & EXPERIENCE:
Bachelors degree from an accredited college or university preferred. Additional qualifying experience may be substituted for education.
Minimum requirement two (2) to four (4) years of increasingly responsible office Business Support/Administrative experience.
Highly Proficient skills in Microsoft Office Suite (Excel Word Outlook and PDF Writer).
Intermediate understanding of mathematical concepts.
Standard office administrative practices and procedures.
Hiring Range:
Business Technician 1- $22.65- $27.18
Business Technician 2- $25.65- $30.77
Actual compensation will be dependent upon experience and education
Required Experience:
IC