Resident Engineer

Cohesity is the leader in AI-powered data security. Over 13600 enterprise customers including over 85 of the Fortune 100 and nearly 70% of the Global 500 rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas enterprise data protection business the companys solutions secure and protect data on-premises in the cloud and at the edge. Backed by NVIDIA IBM HPE Cisco AWS Google Cloud and others Cohesity is headquartered in Santa Clara CA with offices around the globe.

Weve been named a Leader by multiple analyst firms and have been globally recognized for Innovation Product Strength and Simplicity in Design and our culture.

Want to join the leader in AI-powered data security

Cohesity is looking for expert Data Management professionals who have a solid background in data protection implementation and operations to help us roll out the future of Data Management as a Service (DMaas). You will have the opportunity to work with a dynamic and highly skilled team collaborating closely with customers to successfully implement our solution. This role requires maintaining a high operational tempo ensuring minimal disruption to customer operations during migration from legacy strategies to Cohesity DMaaS.

This role will perform both implementation and operational tasks. Crucial technical skills for the role include proficiency in networking virtualization cloud services and data protection strategies. Routine tasks include customer facing communications documentation and knowledge transfer. As part of the Advanced Services Team your role will be the customer facing and high quality customer service experience eye for business and excellent communication skills are required.

HOW YOULL SPEND YOUR TIME HERE :

• Deliver Professional Services to Cohesity customers
• Onboard customers to Cohesitys DMaaS offering
• Migrate customers from their legacy systems to Cohesity DMaaS.
• Complete installations in a timely manner while maintaining premier Customer Satisfaction.
• Develop remediation and action plans when necessary.
• Write and validate the implementation/integration standard methodologies.
• Build knowledge base articles for design and deployment tips.
• Develop pre-installation survey and planning documents to prepare for install.
• Develop workflows to validate implementations.
• Develop sample post-deployment documentation (run books pre-deployment templates etc.).
• Conduct beta testing of procedures for new offerings in the field.
• Provide feedback to engineering on ways to improve the implementation experience.
• Conduct knowledge transfer with customers.
• Assist in training the field during new product introductions.
• Conduct webinars for introductory and ongoing training.

WED LOVE TO TALK IF YOU HAVE MANY OF THE FOLLOWING:

• Bachelors degree in Computer Science Engineering or equivalent experience.
• Experience in these technical areas: Virtualization - VMware or Hyper-V Databases - SQL or OraclePhysical Servers - Windows and Linux Basic TCP/IP Networking IPv4 DNS Firewalls Microsoft Office 365 (Exchange OneDrive SharePoint Online Teams).
• Public Cloud Infrastructure (AWS Azure).
• Network Attached Storage (Isilon NetApp Generic NAS).
• Scripting (bash Python PowerShell).
• Automation using REST API.
• Experience with Technical drawings using Visio or equivalent application.
• The ability to lead projects to launch.
• Advanced management and project-related skills.
• Self-starter with excellent organization and extraordinary interpersonal skills.

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us atCOHESITY or for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Interested candidates based outside of the designated areas are welcome to apply provided they have the right to work in the job location.