Leasing Agent

Who we are

Prokey Living a division of Westbow Group offers professional dedicated and efficient property management services. Based in Chilliwack BC with locations throughout Western Canada we manage dozens of residential and commercial properties. Our residents and the owners of the communities we manage count on us to treat the communities we manage like our own. We are a company that prides ourselves on living up to our core values:

• We work hard we work smart
• We build lasting value
• We are creative and innovative
• We have fun
• We care
• We act with integrity

About the role

Reporting to the Site Manager the Leasing Agent plays a key role in achieving full occupancy across our communities while delivering an exceptional resident experience. This role combines customer service sales and administration to ensure all leasing processesfrom inquiry to move-inare completed efficiently and with care. The Leasing Specialist will serve as the first point of contact for prospects and help maintain strong tenant relationships aligned with Prokeys values.

What youre great at

• Excellent customer service & communication skills.
• Communicating with empathy professionalism and confidence
• Excellent at building and maintaining relationships with prospects.
• Ability to work in a quick paced environment.
• Excellent negotiating and problem solving skills.

What youll be doing

• Coordinate schedule and conduct property showings and open houses.
• Handle all incoming leasing inquiries via phone email and walk-ins.
• Own the lead-to-lease experience from the first inquiry to move-in and follow-up.
• Screen and qualify tenants completing reference credit and landlord checks.
• Process applications lease agreements and renewals accurately in Yardi or other software.
• Draft and deliver notices and letters as needed.
• Conduct move-in and move-out inspections to ensure unit readiness and satisfaction.
• Collaborate with the Site Manager and Property Management team to resolve tenant concerns promptly.
• Maintain accurate leasing and occupancy records to support operational targets.

What were looking for

• 12 years of experience in leasing sales or customer service.
• High school diploma required; post-secondary education preferred.
• Proficiency in Microsoft Office (Outlook Word Excel Teams).
• Experience with Yardi or other property management software is an asset.
• Excellent communication organization and time management skills.
• Positive team-oriented attitude with a passion for helping people find their home.

What you can expect from us

• Medical and Dental benefits package
• RRSP Matching program
• Investment opportunities with Westbow Capital
• New home discounts
• Professional development opportunities
• Supportive team and leadership staff
• Casual and energetic work environment
• Flexible work schedules
• Fun and inclusive company events
• Volunteer opportunities with Westbow Gives Back

At Westbow our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative and we strive to build lasting value in all that we do. We offer a casual and flexible work environment growth and development opportunities investment matching and new home discounts.

If this sounds like an opportunity for you apply today and join in on our fun and inclusive culture! Get the chance to volunteer and work on meaningful initiatives and build a career that builds you.

Westbow Group of Companies Ltd. may use technology including AI-assisted tools to support parts of our recruitment process by reviewing organizing and summarizing information you provide in your resume and application; this may include helping to assess job-related qualifications (e.g. relevant experience education skills and responses). AI tools are used to assist in the recruitment process; all final hiring decisions are made by our team. Questions or concerns can be directed to .

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Required Experience:

Unclear Seniority