System Administrator Sr

The ideal candidate will be a solutions-driven professional who excels in an autonomous environment and is not afraid to ask why or voice a difference of opinion that may lead to process improvements. This philosophy is critical to the success of the culture of the team creating a collaborative and supportive team environment that is opportunity rich.The position requires a technical understanding of email operations and can provide support to both technical and non-technical users without being condescending. The candidate must also have the proven ability to move between diverse tasks with ease and must thrive in a positive and flexible professional environment.

The BIT Services departmentprovidesa full range of services tonearly 3000County employees and over 500000 citizens. We offer opportunities for employees to expand their skills and experience in IT areas ranging across Project Management Information Security Quality and Process Management Commercial Applications CustomDevelopmentand rapidly expanding Web Services. We offer flexible work arrangements and a generous benefits plan ( standard full-time position can expect to work Monday-Thursday and allows for hybrid work to be performed both remote and in-office asdeterminedby business needs.

COMPENSATION:

Hiring Range:$110000.00 $120000.00 USD Annual

Compensation will bedeterminedbased on education experience and skills.

BENEFITS:

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical dental and vision insurance paid time off and holidays retirement matching wellness programs tuition reimbursement flexible schedules remote work options and more. For more information clickherefor our Total Rewards summary.

ESSENTIAL DUTIES:

Maintenance and Operation of Enterprise Technical Systems

• Determineappropriate hardwareand software configurations for moderately complex to complex systems.

• Evaluate impacts of new releases and upgrades implementing a test plan to ensure quality results.

• Create plans for system expansion and technology upgrades coordinating directly with vendorssuppliersand contractors to assuretimelyandappropriate projectcompletion.

Troubleshoots Escalated System Failure Issues

• Leads team efforts in troubleshooting critical or complex issues related to system performance and reliability. Resolution of complex technical issues determination of root cause issues and planning and implementing solutions for their resolution.

• Able to make rapid and effective decisions to localize the root problems coordinate other subject matter experts implement changes to restore service and document the problem and lessons learned to avoid repeats of the problem.

Demand and Capacity Planning and System Design

• Leads the collection of information for capacity forecasts todeterminecurrent systemutilizationand analyzes server system hardware.

• Maintains and periodically audits user accounts to ensure servers and the windows domain are working efficiently making recommendations to management for purchasesregardingsystem growth to ensure ongoing quality service.

Continual Process Improvements

• Oversees the testing implementation maintenance documentation and development of operational and maintenance procedures.

• Determinesbest practices for all areas of system administration.

• Creates andmodifiesprocesses to obtain the best performance and reliability possible.

• Mentors andcoachesjunior staff innew technologiesand operational tools.

• Trains others in effective use of the processes and procedures.

Enterprise System PlanningDesignand Implementation

• Executes system design (functional and technical) planning and implementation for enterprise-level systems and services.

• Leads collaborative efforts with others to design future architectures to meet the evolving needs of the enterprise.

• Creates road maps for implementation consistent with project needs and budgets.

Proactive Planning to Avoid Service Outages

• Evaluates systems and services for critical points of failure and proposes and implements solutions toeliminatethem and improve system and service reliability.

• Designs and implements proactive maintenance and monitoring solutions to prevent system and service outages.

• Performance tuning of servicessoftwareand hardware to improve system and service performance.

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click apply for that reason we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

• 3 years of work-related experience in computer databases andsystems administration.

• A bachelors degree in information technology Computer and Information Science or a related field.

• Note an equivalent combination of education and experience is acceptable.

Preferred KnowledgeSkillsand Abilities:

• Fiveyearswork experience

• Independent critical thinking and analysis.

• Demonstrating initiative innovation and resiliency.

• Ability to articulate clearly and effectively to varying levels of customertechnical abilities

• Exceptional written and verbal communication.

• Automation and Scripting: PowerShellrequired& Python

• Virtualization and Containerization: VMware or other Hypervisorexpertise

• OS Administration Expertise: Windows Microsoft ServersomeLinux background preferred

• Cloud Infrastructure Experience: Microsoft Azure; Intune AWS experience a plus

• Networking Fundamentals: NSX or otherfirewallfamiliarity

• Email Administration: Exchange Hybrid and Proofpoint configuration and administration

• Storage Backup and Disaster Recovery (DR): SAN NAS and cloud storage

• Advanced technical knowledge of two or more of the following: Active Directory to include OU Structure and Design in a multi-domain forest including root cause analysis Microsoft Exchange 2019/SE/Exchange Online Proofpoint Email Security and Protection Microsoft Intuneand Entra Microsoft SCCM Group Policies (GPO) VMware Windows Server administration security hardening and optimization.

• Experience in systems administration of moderate sized complex data center systems and services.

• Technical leadership of small to moderate size teams.

• Certificationsinclude:Microsoft - Solutions Associate (MCSA); Solutions Expert (MCSE); Solutions Master (MCSM); Technology Specialist (MCTS) or IT Professional (MCITP) Exchange or Windows Server.

ADDITIONAL JOB INFORMATION:

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. Forassistancewith applications interviews or other hiring-related accommodations contact. This contact is for accommodation requests only and cannot provide application status updates.

• Criminal History and MVR Background Checks arefor every position.

• A valid Colorado drivers license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer.

• Offer of employment contingent upon successful completion of criminal history background check motor vehicle report education verification and/or references.

• Current Jefferson County employees must apply through their employee profile in Workday.

• In any materials yousubmit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.