Sales Operations Leader WWPS Shared Services, WWPS Field Sales Operations
Arlington, TX - USA
Job Summary
AWS has a strong culture of data-driven decision-making; requiring timely accurate and actionable intelligence that delivers significant business value. Were looking for a hands-on and motivated self-starter whos passionate about using data to help us measure every area of the business and influence decision-making.
The Public Sector Shared Services Operations Leader will serve as a strategic partner to the Director of Shared Services providing analytical leadership and operational excellence across the centralized support functions that enable WWPS sales teamsincluding Greenfield Sales Business Contracts and Proposals Strategic Pursuits and Capture. This role requires a strategic thinker who can translate complex data into actionable insights while building scalable processes that support rapid organizational growth.
The Public Sector Shared Services Operations Leader will drive improvements to the reporting tools methods and processes utilized by the team to increase the availability and granularity of actionable data to AWSs customers. This position also manages the administration and execution of the teams goals including segmentation of business goals measurement of goal attainment evolving and driving various demand generation campaigns and proposing improvements to the Business to increase its effectiveness in driving desired results.
This role requires adaptability as priorities evolve with our business growth. The dynamic nature of the public cloud business and Amazons pace of innovation means the successful candidate will operate effectively in environments of ambiguity and find satisfaction in both strategic initiatives and day-to-day execution
The successful candidate must be able to roll-up their sleeves and work directly with the models/data. They will be passionate about their work detail-oriented analytical and have excellent problem-solving abilities. The candidate will be experienced at working with large data sets and the technical tools needed to work with them. They will have superb communication and customer-relationship skills superb analytic insight and be a passionate advocate for their customers to other internal organizations. Active collaboration with leadership in AWS Data Warehouse/Business Intelligence Business Development Finance Marketing Recruiting and Compensation will be crucial to the effective execution of the responsibilities.
Here at AWS we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups reaching 40000 employees in over 190 chapters globally. We have innovative benefit offerings and we host annual and ongoing learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazons culture of inclusion is reinforced within our 14 Leadership Principles which remind team members to seek diverse perspectives learn and be curious and earn trust.
Key job responsibilities
* Partner with Shared Services leadership to develop long-term operational strategies that align with WWPS business objectives
* Serve as a thought partner to leadership on organizational design resource allocation and capability development
* Working with the local sales teams lead the annual Goals budgeting and ongoing forecasting processes.
* Design develop and maintain forecasting models metrics dashboards and analytic reports to drive business decisions across the Public Sector Business. Lead routine and ad-hoc reporting to AWS senior management on Business Development initiatives customer segment performance and goal attainment ensuring reports deliver actionable insights while minimizing report burden
* Lead the modeling and development of recommendations for segment sizing global allocations and alignments.
* Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for Analytics
* Drive cross-functional collaboration with Data/BI Finance HR and other corporate teams to influence enterprise-wide systems and processes
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- Bachelors degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- 10 years of Microsoft Excel experience
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Experience presenting to senior leadership
- 7 years of public sector business public sector policy government relations or related fields experience
- Knowledge of software development practices and data center/infrastructure/networking technologies
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 133900.00 - 181200.00 USD annually
About Company
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