People Project Manager
Makati City - Philippines
Job Summary
WHAT WE OFFER
The People Project Manager is responsible for leading and delivering strategic internal and external HR-related projects including system implementations process improvements compliance initiatives and client-facing solutions. The role ensures that all projects are executed efficiently within scope and timeline and aligned with organizational goals by applying structured project management methodologies driving cross-functional collaboration and delivering measurable business impact.
WHAT WILL YOU DO
HR Operations & Process Improvement
- Competitive Salary Packages
- Professional Development Opportunities
- Hybrid Work Setup
- Equipment Provided
- Day 1 HMO
- Life Insurance
The People Project Manager is responsible for leading and delivering strategic internal and external HR-related projects including system implementations process improvements compliance initiatives and client-facing solutions. The role ensures that all projects are executed efficiently within scope and timeline and aligned with organizational goals by applying structured project management methodologies driving cross-functional collaboration and delivering measurable business impact.
WHAT WILL YOU DO
HR Operations & Process Improvement
- Lead initiatives focused on improving HR processes workflows and service delivery models (e.g. onboarding offboarding internal requests support channels).
- Identify inefficiencies in People Support operations and implement scalable sustainable solutions.
- Standardize processes through development and implementation of SOPs workflows and service guidelines.
- Support automation and system enhancement initiatives to improve turnaround times and service quality.
- Identify and assess risks across internal and external projects.
- Develop and implement contingency plans to minimize disruptions.
- Manage change requests effectively balancing scope time and resource impacts.
- Coordinate with HR Finance IT and Operations to implement projects impacting workplace support compliance and employee services.
- Ensure seamless execution of initiatives that require multi-department collaboration.
- Act as the central point of coordination for People Supportrelated projects across the organization.
- Drive accountability and alignment among stakeholders to ensure timely delivery.
- Track project progress service performance and key operational metrics (e.g. turnaround time resolution rates engagement levels).
- Prepare and present regular reports on project status service improvements and impact to leadership.
- Establish dashboards and tracking mechanisms for People Support initiatives.
- Conduct post-implementation reviews to assess effectiveness and identify improvement opportunities.
- Apply appropriate project management methodologies (Agile Waterfall or Hybrid) depending on initiative needs.
- Drive consistency across People Support initiatives through standardized tools templates
and frameworks. - Develop playbooks and knowledge resources for recurring HR operations and employee support processes.
- Support capability building by guiding team members on structured project execution and process improvement.
- Perform other HR and project-related tasks as assigned by the VP People.
- Bachelors Degree in Psychology Behavioral Science Human Resource Management Business Administration or any related field.
- At least 3-5 years of experience in HR operations employee experience office administration or project management. Experience in handling employee-facing programs workplace initiatives or HR service delivery is highly preferred.
- Project Management: Managing end-to-end HR and People Support initiatives.
- HR Operations & Service Delivery: Experience in workplace support engagement programs and administrative processes.
- Process Improvement: Developing SOPs workflows and scalable service models.
- Data Analysis & Reporting: Tracking service metrics and generating insights for improvement.
- Systems & Tools: Exposure to HR systems ticketing tools or workflow automation is an advantage.
- Cross-functional Coordination: Strong collaboration across HR Finance IT and Operations.
- Leadership & Ownership: Takes accountability for service delivery and project outcomes.
- Strategic Thinking: Aligns People Support initiatives with business and employee needs.
- Problem-Solving: Proactively addresses operational gaps and service issues.
- Adaptability: Manages multiple priorities in a dynamic environment.
- People-Centric Mindset: Focused on improving employee experience and workplace satisfaction
Required Experience:
IC
About Company
Payreto relieves companies from operational constraints and complexities and helps to make the business more effective and efficient.