Senior Presales Consultant Europe
Job Summary
Our Client is a leading provider of Telecom analytics solutions for roaming core network security risk management domestic and international connectivitytesting and customer intelligence.
More than 1000 Telco customers rely on its platforms which provide advanced analytics solutions allowing customers to connect deep network and operational intelligence with real-time actions that increase revenue improve customer experience and reduce costs.
Headquartered in Silicon Valley our client has global offices in Australia Dubai Germany Greece India Portugal Singapore and UK with global HC of 1800.
Headquartered in Silicon Valley our client has global offices in Australia Dubai Germany Greece India Portugal Singapore and UK with global HC of 1800.
Position: Senior Technical Account Manager/Senior Presales Consultant
Location: Western Europe
Location: Western Europe
They are seeking an experienced telecommunications professional to join their team as Senior Technical Account Manager. The ideal candidate will have a strong background in the telecommunications industry with specific expertise in roaming and network security analytics and core network solutions.
The candidate should have strong technical presales experience in architecting and selling telco network software solutions.
Job Description:
Business Development and Strategy
Business Development and Strategy
- Work closely with sales counterparts to build and execute account plans and engagement strategies identifying opportunities for business growth up-selling and cross-selling.
- Proactively influence and define customer requirements in the pre-RFP stage to position our clients strengths.
Client Relationship Management:
- Develop and maintain strong relationships with clients at all levels by understanding their business needs and objectives.
- Deliver day-to-day technical account management with professional support.
- Seek customer feedback on products and services and provide input to the product management team for improvements.
Solution Selling and Value Proposition
- Understand or quickly learn customers business and related solution requirements.
- Articulate our clients value proposition and technical benefits effectively to a wide range of stakeholders from C-Level executives to technical/business/operations users.
- Communicate the value proposition of their solutions considering country-specific business landscapes and trends.
Collaboration and Cross-Functional Engagement:
- Collaborate with Technology Product Marketing and other internal teams to drive client success and lead generation.
- Work closely with internal teams such as product management delivery support and bid management to create proposals or RFP responses with attention to detail.
Technical Solution Ownership:
- Own and deliver end-to-end technical proposals and solution architecture in alignment with customer requirements and our clients offerings.
- Collaborate with the bid and supply chain teams to design optimal BoQs(bills of quantities) and ensure accurate cost capture.
- Manage customers technical objections highlight competitive advantages and seek creative solutions.
Market Analysis and Industry Engagement
- Identify global and regional market and technology trends to shapecustomer requirements and influence the internal product roadmap.
- Engage with industry bodies and groups to stay updated on trends and create visibility for our client.
Continuous Learning and Improvement
- Continuously train on new technologies and use cases relevant to our clients products and customer success.
- Provide product feedback ease-of-use insights and customer outcomes to their product management team.
Desired Profile
- Technically inclined problem solver with an understanding or hands-on experience in one or more of the following areas: Roaming VAS Solutions Signaling Firewalls Roaming Analytics and Customer Experience Network APIs Core Network Packet Networks OSS Service Assurance or Telco AiOps.
- Track record and proven ability to support the sales team to grow bookingsand profit targets for software license bookings maintenance and services.
- Proven ability to support proposals and solutioning for new customers andinstalled base.
- Deep understanding and hands-on experience on End-to-End 4G & 5G network architecture and interfaces.
- Proficient in designing 4G and 5G
- Good understanding of 3GPP 5GMRR GSMA FASG ETSI NFV specifications.
- Proven experience in managing large accounts from a presales perspective.
Platform and Tools (ideally)
- Cloud Platforms: OpenStack VMware vCloud Director
- Orchestration Platforms: Kubernetes ONAP
- DevOps tools: Docker Jenkins Nagios Ansible
- Hypervisors: VMware vSphere RHEL KVM
- Database & Storage: Couchbase Crunchy DB PostgreSQL
- Dialogic SS7 and SIGTRAN.
- Tektronix K12 Wireshark protocol analyzers Microsoft project.
- Cloudera Hadoop
Technology (ideally)
- GSM MAP/CAMEL/IN
- SS7 (MTP3 SCCP TCAP MAP).
- SIGTRAN (M2PA M3UA SCTP) TCP/IP
- LTE (SCTP DIAMETER)
- GTP
- 5G HTTP/2
Work Experience:
15 years on solution-based Pre-Sales and/or Sales in the telecommunications industry - we are looking for a commercially savvy profile with a broad technical background
15 years on solution-based Pre-Sales and/or Sales in the telecommunications industry - we are looking for a commercially savvy profile with a broad technical background
Educational Qualification:
BE. / . M.E./M. Tech. or M. Computer Science / Electronics Engineering
BE. / . M.E./M. Tech. or M. Computer Science / Electronics Engineering
Please ignore the salary levels mentioned in the job description - there is flexibility depending on the candidate profile
Required Experience:
Senior IC
About Company
The Complete Global Talent Acquisition Partner, MBR offers solutions from Executive Search through to highly cost effective Partnership Resourcing models.