Product OwnerPortfolio Manager

NOTE:

• Send your resume to
• Hybrid Work Schedule
• Regional Local Candidates from Des Moines IA are required.

Short Description:

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11 Active Directory Microsoft O365 laptop equipment and other essential technologies while delivering top-notch customer service.

Complete Description:

The Department of Management (DOM) Division of Information Technology (DoIT) is seeking a Product Owner/Portfolio Manager. The position involves close collaboration with business and IT management oversight of cross-functional fusion teams and a commitment to continuous improvement driven by performance data and user feedback.

Key Responsibilities:

• Manage a portfolio of IT products and applications ensuring successful completion and alignment with business needs for both internal and external users
• Serve as a Product Owner to guide products through all lifecycle stages ensuring efficiency quality and alignment with strategic goals.
• Work with business SMEs internal teams external agencies and vendors to define product scope identify IT-enabled solutions and support procurement and implementation processes.
• Create and prioritize product backlogs and maintain roadmaps that align with long-term IT strategies and changing user and state needs.
• Oversee product releases ensure readiness for deployment monitor performance gather feedback and manage risks affecting delivery or budget.
• Collaborate with business and IT leadership to define and track performance metrics ensuring all products and processes meet state federal and IT governance requirements.
• Manage relationships with vendors and service providers overseeing performance resolving issues related to interoperability and ensuring adherence to service level agreements (SLAs) and availability targets.
• Oversee product IT financials including budget planning and monitoring while providing leadership with regular updates on product status risks and strategic roadmap progress.
• Lead and manage cross-functional fusion teams ensuring effective collaboration among IT vendors and business units to deliver solutions that align with business needs and budget constraints.
• Partner with DoIT supervisors to allocate appropriate technical resources monitor team performance and provide ongoing support to fusion team staff.
• Facilitate agile meetings and lead sprint reviews user story development ensuring team alignment on priorities and presenting outputs to stakeholders.
• Use feedback and metrics to identify product needs and collaborate on acceptance criteria testing and feature delivery.
• Collaborate with Executive Technology Officers (ETOs) and product teams to prioritize and manage product development efforts ensuring alignment with agency needs and effectively transitioning products to enterprise services.
• Build and maintain strong relationships with client/business teams establishing regular communication and fostering trust to ensure successful collaboration and issue resolution.

Required Experience:

Manager