Product Manager CIB, Payments
Jersey, NJ - USA
Job Summary
As a Product Manager in Commercial & Investment Bank - Payments you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Channel & Market Strategy: Lead proactive data-driven channel engagement for Notifications informed by market research and competitive analysis to identify trends opportunities and areas for product improvement.
- Requirements Gathering:Collaborate with stakeholders to gatherPrioritize and refine epics and acceptance criteria with business stakeholders for the highest-value capabilities.
- Dependencies andRoadmap Orchestration: Identify dependencies and communicate the impacts delivery timelines and manage expectations with various stakeholders
- Cross-Functional Collaboration:Work closely with engineering design architecture and program teams across multiple locations to ensure successful product development and launch.
- User Experience:Advocate for a user-centric approach to product development ensuring that products deliver a seamless and engaging user experience.
- Documentation:Create and maintain product documentation including user stories specifications user guides release notes and training materials.
Customer Engagement:Engage with customers to gather feedback and insights to inform product decisions and enhancements.
- 5 years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle design and data analytics
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
- Experience working on platform capabilities such as Alerts Notifications with expertise in multi-channel notifications (email SMS push in-app)
- Strong grounding in event-driven architecture APIs reliability engineering and observability; familiarity with data privacy and regional regulations.
Track record of developing and mentoring product managers and driving convergence across large organizations
- Demonstrated prior experience working in a highly matrixed complex organization
- Bachelors degree in Computer Science or a related field; MBA or advanced degree preferred
Experience in product management including building platform capabilities including communications capabilities at scale in regulated industries
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more