Staff Assistant (Central Processing), NISRF, Sigonella, Italy

We are seeking a highly motivated specialist to join our team at NISRF (Sigonella Italy) as Staff Assistant (Central Processing).

ABOUT YOU

You will bring substantial professional experience in personnel services and administration. You will actively support the overall management planning coordination and supervision of Community & Welfare Support services and activities for NISRF personnel and their dependents. Your primary responsibilities will focus on in- and out-processing procedures and related administrative functions including support for the effective management of security clearances motor vehicle registration and MWA items.

In particular:

• Providing all aspects and services related to in-/out-processing;
• Printing out NATO ID cards;
• Managing privileges and ration cards databases and ensuring periodic communication;
• Assisting NISRF personnel with vehicle registration in the Allied Forces in Italy (AFI) System;
• Setting up appointments for NATO members with the Motor Vehicle Registration Office (MVRO);
• Maintaining an accurate database of primary and secondary vehicles documents;
• Managing sale and supply of MWA items;
• Assisting in preparing reports by collecting analyzing and summarizing data and trends in regards of in-/out processing;
• Assisting in the proper management and administration of all matters related to NATO Security Clearances to Certificates of Conducts for new and serving civilian staff;
• Interacting with and influencing colleagues and holding working level contact with customers suppliers and partners;
• Performs a range of work sometimes complex and non-routine in a variety of environments;
• May be required to perform a similar range of duties elsewhere within the organization at the same grade without there being any change to the contract.

YOUR QUALIFICATIONS AND EXPERIENCE

Essential

• Higher Secondary education and intermediate vocational training in human resources management business administration law social sciences or related field public administration or related discipline which might lead to a formal qualification with 2 years experience or Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience;
• Experience in personnel administration and personnel management;
• Professional experience in office/general administration practices;
• Experience in application of Personnel Regulations;
• Working knowledge of Automatic Data Processing (ADP) systems;
• A good command of English both written and spoken;
• Knowledge of the Host Nation language (Italian).

Desirable:

• Previous assignment to a military/international organization or NATO;
• Italian proficiency 2.2.2.2.

YOUR SKILLS

• Clear and professional interaction with personnel dependents and internal departmentsboth written and verbal;
• Ability to schedule own work competently within limited deadlines and according to relevant legislation standards and procedures;
• Ability to manage high volumes of documents maintain accurate records and prioritize multiple tasks efficiently;
• Demonstrate proactive attitude;
• Customer service orientation in a helpful and professional manner;
• Skills in databases and record-keeping tools.

YOUR PERSONAL ATTRIBUTES

• Discretion and integrity in handling sensitive personnel information responsibly;
• Maintaining a high standard of conduct and reliability;
• Remaining effective under pressure especially during peak processing periods or when handling urgent cases;
• Cultural awareness and sensitivity to working with individuals from diverse backgrounds;
• A strong commitment to safeguarding sensitive information and adhering to privacy protocols at all times.

WHY TO WORK FOR US

By joining our organization you will be part of a multi-national team while working towards NATOs common goal of safeguarding peace and promoting democratic values for over a billion people. We are committed to fostering a collaborative work environment built on mutual respect and professionalism where every individuals work makes a difference and has a meaningful impact on the mission and operation of the Alliance. If this resonates with you we encourage you to apply.

YOUR TEAM

NATO nations have chosen to acquire a wide area ground surveillance asset based on a High Altitude Long Endurance (HALE) Remotely Piloted Vehicle (RPV). The system chosen is based on a uniquely designed RQ4-4D (Global Hawk) with the Multi-Platform Radar Technology Insertion Programme (MP-RTIP) as the primary sensor a ground segment including deployable assets and a supporting communications architecture dedicated to filling some of NATOS Joint Intelligence Surveillance and Reconnaissance (JISR) needs.

The Management Division encompasses Protocol Staff Workflow Management Office Registry and Knowledge Management and the Base Support Group (BSG). The BSG ensures the operational environment is secure well-maintained and supportive of personnel and their families. The group is comprised of the Security Forces Squadron Infrastructure Management Branch Health Safety Environmental Protection and Energy Efficiency Branch and the Family Support Morale and Welfare Branch (FSMW). The FSMW Branch provides support services that enhance the quality of life for the Force and their families. This branch offers a range of services including counselling recreational activities and family support programs. It helps maintain morale and supports overall mental and physical well-being of the workforce.

Click here to read more: TO APPLY

Ready to make an impact and work in an international environment

Click here NATO - NATO Vacanciesto apply directly via the Talent Requisition Platform. After creating a candidate account select the job title you are applying for and complete the application form which includes a pre-screening questionnaire.

SUPPORTING DOCUMENTATION

Please attach any documentation (proof of highest education diplomas certificates testimonials etc.) that you consider to be particularly relevant to the qualification requirements specified in this advertisement. Any documentation submitted in a language other than English must be accompanied by at least an unofficial translation. Please note that upon taking up duties candidates will be asked to provide original certificates of their education and professional experience as relevant for this vacancy.

CONTRACT

Serving civilian members of NATO will be offered a contract in accordance with the NATO Civilian Personnel Regulations. Newly recruited staff will be initially offered a definite duration contract of three years. Thereafter an indefinite duration contract might be offered.

SALARY/BENEFITS

• Salary values indicated in this vacancy notice are based on NATOS Single Salary Spine scale;
• The salary is tax free including (where eligible) expatriation family and childrens allowances and additional privileges for expatriate staff;
• Education allowance for children (where appropriate) and an excellent private health insurance scheme;
• Generous annual leave and home leave (if eligible);
• Retirement Pension Plan.

TEST/INTERVIEW

The selection process will consist of multiple stages. Candidates shortlisted for further consideration will be contacted by the Recruitment Team and receive detailed information on subsequent steps. The process will conclude with an interview.

NOTE:

NATO will not accept any phase of the recruitment and selection process in whole or in part by means of generative artificial-intelligence (AI) tools including and without limitation to chatbots such as Chat Generative Pre-trained Transformer (Chat GPT) or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared in whole or in part by means of such generative or creative AI applications may be rejected without further consideration at NATOs sole discretion and NATO reserves the right to take further steps in such cases as appropriate.

For more information on how to apply:

How to apply for posts within NATO

6 tips to apply for posts within NATO