Evening Scheduling Coordinator Part Time
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Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Evening Scheduling Coordinator Part-Time
About the Role
We are seeking a dependable long-term team member for our Evening Scheduling Coordinator position. This role is ideal for someone who thrives in a fast-paced environment stays calm under pressure and enjoys solving problems in real time. You will play a critical role in ensuring clients receive uninterrupted care while supporting both clients and care partners during evening hours. This position offers a consistent predictable schedule and the opportunity for additional hours and growth based on performance. We are looking for someone who takes ownership communicates clearly and takes pride in being a reliable part of a high-performing team.
Hourly Wage:$16.50 per hour
Training Schedule (36 Weeks)
- Monday & Wednesday: 11:00 AM 4:30 PM (in-office)
- Tuesday & Thursday: 11:00 AM 4:30 PM (remote via Microsoft Teams)
- Approximately 20 hours per week during training
Regular Schedule (After Training)
- TuesdayFriday: 4:00 PM 8:00 PM (remote 16 hours/week)
- Required rotating holiday coverage (hours may range from 8:00 AM 8:00 PM)
- Required virtual attendance for weekly department meeting: Thursdays at 9:00 AM
- Additional hours available for department CTO coverage based on need and availability
Primary Responsibilities
- Answer phones and monitor text messages
- Triage crisis and urgent on-call matters
- Provide after-hours support to care partners and clients
- Handle callouts and urgent staffing needs
- Find coverage for same-day vacancies
- Fill open and vacant shifts for next-day preparedness
- Assist with evening scheduling adjustments
- Provide administrative support
- Document and communicate staffing changes
- Work on special projects as assigned
Job Requirements
- Maintain a quiet distraction-free workspace suitable for professional communication
- Access to reliable high-speed internet
- Strong problem-solving skills with the ability to make sound decisions independently
- Ability to work efficiently with minimal supervision
- Scheduling experience preferred but not required
- Ability to think creatively and develop practical solutions
- Ability to triage situations and respond appropriately based on urgency
- Strong prioritization and time-management skills in a fast-paced environment
- Excellent communication skills (both verbal and written)
- Ability to accurately document interactions updates and outcomes
Required Experience:
IC
About Company
Care Around the Block is a Home Care company providing in-home Caregiving and Care Management services in Knoxville, Vonore, and the surrounding areas of East ...
