Behavioral Health Clinical Patient Navigator

Job Description

Position: Behavioral HealthClinical Patient Navigator

Classification: Non-Exempt

Reports to: Director of Behavioral Health

Location: Denver OfficeClinic(occasionaltravel)

Salary Rate:

Level 1 (Entry level up to 2 years of direct experience):$24.04per hour

Level II (3 years of direct experience):$25.19per hour

Bilingual premium for qualifying languages is 3.5% higher than starting salary ifpassbilingual exam on first week of hire.

About Us

At Colorado Health Network (CHN) we believe that our employees are our mostvaluable asset. We are dedicated to fostering an inclusive and diverse workplace that celebrates individuality creativity and the unique perspectives each employee brings. We welcome applicants with diverse lived experiences including thosedirectly relatedto this CHN we are committed to providing a supportive inclusive and dynamic work environment where all employees can grow and thrive.

Our commitment to diversity extends to all aspects of our work and we strongly encourage individuals from diverse backgrounds to apply. CHN is an equal opportunity employer and we embrace applicants regardless of age race color disability HIV status gender identity sexual orientation national origin or other characteristics that make you unique.

Are you looking to join a team that empowers individuals and creates lasting change in the community Do you thrive in an environment that values service innovation wellness and integrity If so we would love to hear from you!

Why Work at CHN
As a full-time employee you will enjoy a competitive benefits package which includes:

Health & Wellness Benefits: Health Dental Vision Life Short- and Long-Term Disability Insurance and an Employee Assistance Program (EAP)

Employee only share of health insurance premium is 100% paid for by CHN

Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO) 13 paid holidays up to 2 floating holidays and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).
Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%
Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities
Additional Benefits: Flexible Spending Accounts (FSA) Health Spending Account (H SA) Voluntary EAP

Eligible for Federal Loan Forgiveness Program

Position Summary:Under the supervision of theDirector of Behavioral Health and Wellness this position provides an assessment of eligibility insuranceassistanceand health education to clients seekingbehavioral healthservices throughColorado Health Network Behavioral Health Navigation services will support CHN to better serve those disproportionately at risk for or living with HIV/HCV by improving their access tomental and behavioralcare.

Essential Job Functions:

• Provide screeningsoutreachand initiatives to promoteclinical programing

• Coordinate andmaintainthe behavioral health waitlist

• Provideappropriate patientreferrals to both internal and external agencies

• Determineeligibility of services forBehavioralHealthpatient as they are referred

• Screen andSchedulingBehavioralHealthoutpatient sessions

• Provide psychoeducationas needed

• Assessformental health needsacuity andappropriate placement

• Liaison between patient internalsystemsand external insurance provider

• Navigating billing landscape and sharing knowledgewithproviders

• Performmental healthassessmentscreate plans andassistpatients with access tocaremedicationand adherence to treatment as well as risk reduction plans

• Responsible for trackingmonitoringand occasional reporting of patient activities including access adherence

• Maintain accuracy and timeliness of laws/policiesimpactingbehavioral health at CHN

• Complete necessary paperwork and data entry ina timelyfashion including entering case notes

• Collect necessary documentationrequiredfor program compliance

• Assistpatients as they move through the service delivery system

• Assistwith the elimination of barriers including but not limitedto:insurance financialhousing and transportation

• Provide emotional support for patients and their families as needed

• Act as a liaison between patient and all relevant professionals programs and resources

• Educate patients and others about HIV disease process and prevention

• Assistwith and coordinate community education and outreach initiatives as requested

• Maintain and upkeep of electronic health records (EHR)

• Participate and attend staff departmentteamand community meetings upon request

• Perform effectively within the organization and interpersonally with co-workers

• Develop positive working relationships with other social service medical and behavioral health providers

• Participate in fund-raising and advocacy events

• Must be available to work evenings and weekends

• Must have current and valid Colorado drivers license; must be able to pass driving recordcheckper CHN insurance requirements.

• Must be able to be insured by CHN driving and liability insurance companies.

• Must have personal insurance onownvehicle if driving on behalf of CHN.

• Must be able to work in a diverse setting with diverse populations including persons living with HIV the LGBTQ community persons of various ethnic backgrounds disenfranchised communities.

• Participation in training related to HIV substance use harm reduction trauma informedcareand related issues. Cultural Competency/Sensitivity.

This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.

Qualifications:

Comfortability navigating Electronic Health and other experiences may fulfill this perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Education:

Bachelors orMastersDegreeinsocial work sociology psychology counselingpublic health or nursing; And/or equivalent combination of education and experiencerequired.

Software Utilized:

Proficiencywith Microsoft Office applications such as Word Excel Outlook and Teams isrequired. Candidates should be comfortable working with client database systems and learning new software tools as needed.

KnowledgeSkilland Ability:

Mental health and harm-reduction knowledge of HIV STIsPrEPand other prevention methods. Proactive problem solver who works well in multi-disciplinarysettings. Ability to communicate well with medical providers and support staff. Strong verbal and written communication socio-cultural identification or work experience with MSM and LGBTQ preferred. Comfort discussing sexual health and risk reduction strategies. Proven organizational skills with high attention to detail. Ability to work well with diverse populations. Ability to work well within the organizational in the delivery of evidenced-based programs is highly preferred as well as excellent communication client services and data collection personwill be highly organized position requires personal and professional accountability; self-management and initiative; dedication to quality improvement; professional integrity; research ethics and cultural superior organizational in the following areas: task and time management; teamwork; and communication with teams managers clients and participants and company consultants.

Ability to speak Spanish desired.

Material and Equipment Directly Used:

Works with standard office equipment including computerwork station printers copiersscannersand faxmachine. Works with word processing software spreadsheet applications and presentation software. Communicates with clients and vendors using the telephone e-mail the Internet and fax.

Physical Demands and Work Conditions:

Works in an office environment. May travel via automobile or airplane to offsite locations or for CHN business. Must have andmaintaina valid Colorado drivers license and auto insurance on personalvehicle. Works with standard office equipment including computerwork station printers copiersscannersand faxmachine. Communicates with clients and vendors using the telephone e-mail the Internet and clear speaking ability and the ability to use a telephone for extended periods. Requiresabilityto view a computer screen (near acuity). Requires fingering agility for ability to sit stand and engage in extended periods of screen time or communication by phone is necessary to perform the essential duties of the role.

As employees of a charitable organization all CHN staff share the responsibility of serving as ambassadors for the organization in the can be achieved by fostering the development of relationships with potential constituents/donors as well as byparticipatingin CHN events/activities in a way that is meaningful to each employee.

How to Apply:

Click on the Start Application Link above. Please include a cover letter.

All offers of employment are subject to the completion of a criminal background check reference and if applicable to yourpositiona driving record check.A criminal conviction does not automatically disqualify a candidate from employment. We evaluate all background check results in relation to job-related requirements.

Colorado Health Network is an Equal Opportunity Employer (EOE).