Quoting Specialist

Are you passionate about delivering world-class customer experiences Ready to be part of a dynamic team that supports clients in over 180 countries Were looking for driven service-oriented professionals to join us in Łomianki Poland (hybrid role) and make a lasting impact on customer satisfaction worldwide.

At our company customer service isnt just a departmentits the heart of our business. Youll play a key role in managing and resolving inquiries from initial outreach to final follow-up working in both Polish and English. This is a role for problem-solvers clear communicators and those who thrive in collaborative settings.

What Youll Do to Make an Impact

• Deliver Exceptional Service: Ensure all customer inquiries are handled promptly and professionally. Escalate issues when necessary to meet our response time commitments.
• Support Sales & Operations: Update account information produce and follow up on quotes and help drive conversion rates.
• Engage Across Channels: Connect with customers over the phone through email and via our Service Cloud. Youll also be the friendly face behind our Webchat responses!
• Promote and Drive Engagement: Actively encourage customers to use our Webshop for a seamless experience.
• Handle Controlled Substances with Care: Manage inquiries responsibly collaborating closely with compliance and our controlled substance teams.
• Collaborate for Success: Work closely with Order Entry Sales and Operations to continually elevate our customer experience.

Qualifications :

Who Were Looking For

• Customer-Focused: Youre all about delivering a great experience and have experience in sales support or customer service.
• Tech-Savvy: Youre comfortable with ERP systems like SAP ORACLE SAGE and have a knack for managing CRM platforms.
• Team Player with a Growth Mindset: You bring a positive can-do attitude to every challenge and thrive working both independently and in a team.
• Excellent Communicator: You are fluent in Polish and English
• Passion for Science: Ideally you are passionate about Science / Chemistry and come from a Chemistry related educational background or similar / have work experience in the industry. 

Additional Information :

ABOUT LGC: 

LGC is a leading global life science tools company providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications which are typically embedded and recurring within our customers products and workflows and are valued for their performance quality and range. 

OUR VALUES

• PASSION
• CURIOSITY 
• INTEGRITY
• BRILLIANCE
• RESPECT

EQUAL OPPORTUNITIES 

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age disability race color ethnic or national origin sex sexual orientation gender reassignment marital or civil partnership pregnancy or maternity religion or belief. Short listing interviewing and selection will always be carried out without regard to gender sexual orientation marital status color race nationality ethnic or national origins religion or belief age or trade union membership.

For more information about LGC please visit our website

#scienceforasaferworld 

Remote Work :

No

Employment Type :

Full-time