Senior National Account Manager

Senior National Account Manager / Energy Efficiency
Location: US Remote

Preferred Location: (East/Central time zone) or in-person in Reston VA; Columbia (MD) New Jersey Illinois Detroit Jackson (MI)

Ready to make a difference
We are seeking an experienced and strategic professional to lead national account management efforts in support of ICFs residential utility programs. This high-impact role involves overseeing client engagement driving program success and managing key partnerships with top-tier retailers and manufacturersmany of which are Fortune 100 companies.

The National Account Manager will be responsible for the strategic direction execution and continuous improvement of national energy efficiency initiatives. You will serve as a key interface between ICFs program teams that manage energy efficiency programs with utility clients and their market-facing program partners working with these parties to develop innovative solutions (program design promotions etc.) and ensure delivery of high-quality data-driven this leadership role you will influence and guide program development and operational efficiency; manage cross-functional teams; and ensure alignment with evolving utility priorities industry standards and regulatory landscapes.

Why you will love working here:

• Quality of life: Flexible workplace arrangements work-life balance
• Investment of the community: Donation matching volunteer opportunities
• Investment in you: Tuition reimbursement access to professional development resources 401k matching Employee Stock Purchase Plan
• And many many more (Ask your recruiter for more details!)

What you will be doing:

• Develop and maintain relationships with retailer and manufacturer partners to proactively identify new creative opportunities and solutions for residential utility programs utilizing tactics such as promotions training and delivery enhancements.
• Lead deployment and execution of new ideas by partnering with crossfunctional teams to troubleshoot challenges develop standard operating procedures and best practices and monitor results for continuous improvement.
• Cultivate and manage senior-level relationships with manufacturers retailers and utility stakeholders to maximize program reach and impact.
• Oversee the implementation of complex multi-channel programs across regions ensuring excellence in execution reporting and stakeholder engagement.
• Drive innovation and efficiency in program delivery by identifying new opportunities streamlining processes and enhancing performance metrics.
• Provide strategic insight and market intelligence to guide program design and continuous improvement.
• Collaborate and communicate with internal teams to maintain crossfunctional alignment share knowledge provide regular updates to stakeholders and support delivery of highquality products.
• Represent ICF at industry events and with client executive teams to communicate results trends and best practices.

What we need you to have (minimum qualifications):

• Bachelors degree in business engineering environmental studies or a related field
• 5 years of professional experience in utility programs energy efficiency account management or related experience within consulting manufacturer or retailer organizations or related work experience.
• Experience managing national or large-scale accounts within the retail energy efficiency or utility space
• Experience using data and reporting tools to track program performance outcomes and metrics

What we would like you to have:

• Masters degree in a related field.
• Strong working knowledge of utility energy efficiency program design and market dynamics
• Experience leading cross-functional distributed teams

Professional Skills:

• Stakeholder Engagement & Relationship Management: Proven ability to build effective working relationships and confidence across internal and external stakeholders including utility clients vendor partners and internal leadership to ensure alignment and sustained engagement.
• Collaborative Leadership Across Distributed Teams: Experienced in collaborating with geographically dispersed crossfunctional teams to support national program success and foster alignment across diverse utility markets and stakeholder groups.
• Analytical Problem Solving: Strong analytical and critical thinking capabilities with experience identifying performance gaps anticipating market challenges and delivering innovative data-driven solutions.
• Detail-Oriented Program Oversight: Strong attention to detail across program execution reporting and client deliverables ensuring quality control and brand integrity across national accounts.
• Thrives in High-Pressure Environments: Demonstrated success operating in fastpaced deadlinedriven environments while maintaining high performance standards and proactively resolving issues.
• Effective Communication: Strong verbal written and interpersonal communication skills with the ability to communicate clearly with internal teams external clients and senior stakeholders. Demonstrates consistent followthrough to support task completion sound judgment regarding escalation and the ability to adapt communication to the audience.
• Strategic Prioritization & Time Management: Proven ability to effectively prioritize and manage multiple complex projects across national accounts consistently delivering results under tight deadlines while maintaining focus on key objectives.
• Organizational Excellence: Strong organizational and operational skills with the ability to manage multiple stakeholders and competing priorities support efficient program execution and contribute to process improvements that enhance overall program quality and effectiveness.

Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: