Distribution Customer Service Agent
Brisbane, CA - USA
Job Summary
Job Description
We are seeking a detail-oriented and proactive Distribution Customer Service Agent to join our team at our multi-tenant distribution warehouse. This facility specializes in order fulfillment inventory management and customer receiving and were looking for someone who can help ensure smooth daily operations and exceptional client service.
$20.00-$25.00 hour
Key Responsibilities:
- Serve as the primary point of contact for clients: overseeing the workflow in the warehouse of receipts orders and meeting daily operational deadlines.
- Manage customer inquiries and requests via computer systems and Microsoft Teams.
- Conduct daily update calls and maintain accurate records using spreadsheets and internal systems.
- Monitor warehouse workflow both on the floor and through system-based tracking tools.
- Collaborate with team members and management to assess and respond to client needs.
Qualifications
- Strong work ethic positive attitude and a history of excellent attendance.
- Flexible schedule availability including early arrivals or late departures as needed.
- Ownership mindset with demonstrated leadership qualities.
- Team-oriented with effective communication skills across all levels.
- Experience hosting and preparing for customer meetings via Microsoft Teams.
- Proficient in Power BI Excel and Word.
- Ability to type 45wpm
- Excellent written verbal and reading comprehension skills.
- Exceptional organizational and time management skills.
- Professional demeanor and strong interpersonal skills including active listening and clear communication.
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Required Experience:
Unclear Seniority
About Company
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