Digital Communications Manager

About DVS

The mission of the Department of Veterans Services is to connect mobilize and empower New York Citys Veteran Community in order to foster purpose-driven lives for New York City Service Members past and present in addition to their caregivers survivors and families. DVS fulfills this mission by providing New York Citys approximately 200000 Veterans with essential services and programs focused on pivotal areas such as economic empowerment housing security benefits health and wellness and culture.

About the Role: Digital Communications Manager

Under direction with wide latitude for independent initiative and judgment manages and supports the agencys digital communications operations to advance public awareness of programs services events and initiatives serving veterans and their families. Supports the planning development and execution of digital content and public-facing communications materials across multiple platforms to ensure information is timely accurate accessible and aligned with agency goals.
Typical tasks include but are not limited to:

-Manage the agencys day-to-day digital communications efforts across website email social media and related digital platforms.
-Develop write edit and publish digital content including graphics videos photographs flyers and other multimedia materials.
-Produce public-facing communications materials to promote agency programs services campaigns and special events.
-Maintain and update the agency website including posting new content and revising existing pages to ensure accuracy usability and accessibility.
-Oversee production and distribution of the agencys email newsletter and related digital outreach
communications.
-Monitor compile and analyze digital communications metrics and prepare reports on performance reach and audience engagement.
-Coordinate print and digital advertising placements in support of agency initiatives and outreach efforts.
-Provide communications support for agency events including pre-event promotion on-site coverage and post-event content development.
-Assist in the planning coordination and execution of public programs outreach events and special initiatives.
-Serve as liaison to relevant communications partners including City Hall press staff and external stakeholders as needed.
-Serve as an on-site communications representative during public events and community engagements.
-Build and maintain effective working relationships with Veteran Service Organizations community-based organizations partner agencies and other stakeholders.
-Coordinate language access needs for digital and print communications materials in accordance with agency and citywide standards.
-Support the development and implementation of multimedia campaigns from concept through completion.
-Perform related duties as assigned.

EXECUTIVE PROGRAM SPECIALIST - 95844

Qualifications :

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time