Hotel Duty Manager
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Old Thorns Hotel & Resort is seeking a Duty Manager to join our team! This role aims to ensure the smooth and safe running of the operational activities within the hotel ensuring all guests receive high standards of customer service and care.
- Ensure the security of the hotel and guests.
- Ensure the safety of staff and guests with the correct use of equipment and crowd management.
- Understand and enforce the hotels Health & Safety hygiene accident reporting fire procedure and COSHH policies and practices.
- Have complete knowledge of fire evacuation procedures and to act as Fire Wardens whilst on duty and to safely evacuate hotel under emergency conditions.
- Hold a Personal Licence for the sale of alcohol and uphold licensing laws.
- Act as a first aider and any first aid responsibilities as requested.
- Provide cover or assistance (including service within any FOH Department as necessary).
Qualifications :
- First Aider (Emergency First Aid essential Full First Aid Level 3 - desirable)
- Personal Licence Holder
- Customer Service experience
- Hospitality experience
- Supervising experience
- Previous experience working in a hotel
Additional Information :
Old Thorns Company Benefits
- Countryside setting
- A large variety of Learning & Development opportunities (including apprenticeships and courses)
- Free meals on duty
- Free on-site parking
- Long Service Awards & Long Service Holiday Entitlement
- 28 days paid holiday entitlement
- Refer a Friend Bonus Scheme (100)
- Discounts across all Food & Beverage outlets
- Discounted access to our on-site gym and pool
- Discounts on Spa Treatments and Products
- Discount on Golf Retail Products in the Proshop
- Discounts on hotel rooms and Hotel-Run events (including our Tribute Nights!)
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
