Senior Director, Delivery

Coates Group

Job Location:

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Be Part of Our Next Chapter

For over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!

Coates Group has the values of a family-owned business and the innovative spirit of a start-up both which fuel our purpose Creating Connections. Empowering Partnerships. Always Evolving. Through hard work dedication and creativity weve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious charismatic authentic and we value and leverage the diversity of our crew. We are imaginers kindness enthusiasts experts creators thinkers challengers collaborators and over-achievers. And together as a Crew we are revolutionizing the way the worlds leading brands leverage technology to drive the best customer experiences.

The Senior Director Delivery (McDonalds) is accountable for the effective planning coordination and execution of delivery across the McDonalds portfolio of programs squads and releases. The role ensures work is delivered predictably environments and releases are managed efficiently and cross-functional teams are aligned to achieve business and client outcomes. Through strong leadership governance and continuous improvement the role drives delivery excellence at scale.

Key responsibilities for the role

Portfolio Delivery Leadership: Lead delivery across multipleprograms squads and work streams ensuring commitments are realistic coordinated and delivered predictably.
Release Planning & Execution: Oversee integrated release planning and execution across squads ensuring features progress smoothly through the SDLC.
Program Governance: Govern larger initiatives spanning multiple squads managing scope milestones dependencies risks and benefits realisation.
Delivery Flow & Dependency Management: Improve quality and throughput across squads by resolving blockers managing cross-team dependencies and enabling efficient flow from planning to production.
Release & Environment Management: Lead the release management practice and environment governance ensuring coordinated release calendars deployment readiness environment availability and effective management of environment demand conflicts and dependencies.
Governance Reporting & Risk Control: Maintain clear delivery & program governance forecasting RAID management and timely escalation of issues requiring decisions.
Cross-Functional & Client Alignment: Partner with Product Engineering Quality Operations and client stakeholders to align priorities capacity practices and delivery readiness.
Resource & Commercial Management: Manage delivery capacity budgets and partner resources to ensure efficient utilisation and commercially sound outcomes.
People Leadership & Continuous Improvement: Build a high-performing Delivery function and continuously improve planning discipline release effectiveness delivery cadence and team capability.

Qualifications and experience

12 years in software Program Management and/or technology delivery with 5 yearsof experience leading large and complex technology portfolios
Proven track-record delivering enterprise-scale software digital or platform initiatives across multiple concurrent squads or streams
Strong experience managing continuous delivery models with frequent releases coordinated testing cycles and production deployments
Experience in Agile hybrid and structured delivery models with sound judgement on fit-for-purpose governance
Strong commercial acumen including budgeting forecasting capacity planning and partner/vendor management
Strong stakeholder management skills including executive client and cross-functional engagement

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together we are creators allowing us to make our purpose a reality to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented ambitious creative people that value integrity individuality and inclusivity. (Ask us about our Equality Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our Thrive Program which includes a suite of flexible work options because were strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions) a Global Wellness paid day off to recharge as well as a Give Back Day to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. Were proud of where weve been and are energized by where were going. We encourage ideas and perspectives because we know the more we have the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what weve accomplished but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race color creed national or ethnic origin gender religion disability age political affiliation or belief disabled veteran veteran of the Vietnam Era or citizenship status (except in those special circumstances permitted or mandated by law).

Fraud Alert: Employment Scam Advisory

It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation such as.

We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.

Please be advised of the following:

- Coates does not operate or communicate through any domain resembling @

- Wedo not contact employment candidates via email to solicit personal or financial information

- All applications for employment must be submitted through our official website directly through our LinkedIn profile:Coates Group

- All emails from us will come from our official domain which or via our Applicant - Tracking System (ATS) email address which is no-replyat

If you receive any suspicious communications purporting to be from Coates we urge you not to respond do not click any links and do not provide any personal safety and trust are of the utmost importance to us. Thank you for your vigilance.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Exec

Be Part of Our Next ChapterFor over almost 60 years our solutions have enabled impactful connections between some of the worlds leading brands and their customers. And while weve already done a lot of work were proud of were just getting started!Coates Group has the values of a family-owned business...