Application Engineer
Mexico City - Mexico
Job Summary
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering design and manufacturing combined with category-leading brands in compression controls software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
We are a sustainable company engaged to the values of Excellence Innovation Collaboration Respect and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet today and for future generations.
We are looking for your talent join our team and start your journey today!
Provide Technical Application Support of Copeland wholesalers and dedicated sales force for including but not limited to:
Product selection and specification
Development of application profiles and technical bulletins
Customer training at designated locations
Warranty management throughout authorized workshop
Development of cross references or specific documentation that can support commercial initiatives
Field support and troubleshooting
Hands on training at Mexicos Learning Center
Promote Copeland initiatives by participating at industry associations events and other related activities
Proactively interact with cross functional teams including Product Engineering Marketing Customer Service Quality and Sales through designated task to enhance our customer support
Desired 2-5 years in application/product engineering of AC and/or Refrigeration
Excellent communication skills including the ability to successfully present to customers (including large groups) and senior leadership
Ability to read electrical schematics troubleshoot and diagnose electrical circuits
Understanding of quality metrics
Ability to handle measuring and adjusting tools
Bachelors degree in related major (engineering)
Ability to make independent decisions and recommendations to effectively solve customers issues/complaints
Must have excellent computer skills including Excel Word Power Point and social media
Excellent verbal and written communication
Domestic and international travel may be needed <30%
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds and with diverse perspectives are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
No calls or agency requests please.
Required Experience:
IC
About Company
White-Rodgers is a leading manufacturer of thermostats, valves, controls and system protectors for the heating, air conditioning, and refrigeration industry.