The Jones Assembly Associate Manager
Oklahoma City, OK - USA
Job Summary
The Social Order Dining Collective At The Social Order theres rarely a dull moment. Our people are passionate and attentive with their head on a swivel. We recognize this line of work is hard and we reward it. Because really our goal is to take care of the people who take care of our guests.
The Jones AssemblyOklahoma Citys destination for food spirits and music. If you have a passion for any of those three subjects prefer a fast paced environment and are a stellar communicator The Jones Assembly is for you.
Position Summary
The Associate Manager supports the General Manager in overseeing daily restaurant operations ensuring exceptional guest service strong team performance and adherence to company standards.
This role assists in managing front- and back-of-house operations driving sales controlling costs developing team members and maintaining a safe clean and efficient restaurant environment.
Operations Management
Assist in managing day-to-day restaurant operations to ensure smooth and efficient service.
Support opening mid-shift and closing procedures.
Monitor food quality service standards cleanliness and overall guest experience.
Ensure compliance with company policies health department regulations food safety standards and liquor laws.
Help maintain proper staffing levels and floor coverage.
Team Leadership & Development
Supervise coach and support hourly team members.
Assist with training and onboarding new employees.
Provide ongoing feedback and performance coaching.
Lead by example and foster a positive accountable team culture.
Support employee engagement morale and retention efforts.
Guest Experience
Ensure exceptional hospitality and prompt resolution of guest concerns.
Address guest complaints professionally and effectively.
Support execution of service standards to enhance guest satisfaction and loyalty.
Financial & Administrative Responsibilities
Assist in managing labor costs scheduling and productivity.
Support inventory controls ordering and cost management.
Help monitor cash handling procedures deposits and POS compliance.
Support achievement of sales profitability and operational goals.
Safety & Compliance
Enforce sanitation food safety and workplace safety standards.
Ensure compliance with company policies security procedures and risk management practices.
Support incident reporting and corrective action procedures as needed.
Qualifications
13 years of restaurant supervisory or management experience preferred.
Full-service restaurant experience strongly preferred.
Strong leadership communication and problem-solving skills.
Knowledge of restaurant operations food safety labor management and guest service standards.
Ability to work in a fast-paced environment and manage multiple priorities.
Flexible schedule including nights weekends and holidays.
Food Handler and/or Alcohol Service Certification as required by state/local law.
Physical Requirements
Ability to stand and walk for extended periods.
Ability to lift up to 50 pounds.
Frequent bending reaching and carrying.
Ability to work in a high-energy restaurant environment.
Core Competencies
Leadership
Hospitality
Team Development
Accountability
Operational Excellence
Financial Awareness
Conflict Resolution
Communication
Benefits include
Competitive Pay
Medical Dental Vision and life Coverage with company contributions for you and dependents
Employee Assistance Program
Health and Wellness Program with Lifetime Fitness/YMCA
5% 401K match
Paid Time Off
Food and Beverage discounts at All Social Order Restaurants
Ongoing career development opportunities
Fun and dynamic work environment
Required Experience:
Manager
About Company
The Social Order Dining Collective At The Social Order, there's rarely a dull moment. Our people are passionate and attentive with their head on a swivel....