Brand Account Manager

About the Role

Were a marketing and creative agency looking for a Brand/Account Manager to be the connective tissue between our clients and our creative team. Youll own the relationships steer the work and make sure every project ships on time on budget and on brand.

This is a role for someone whos equal parts strategist project manager and trusted advisor. You understand that great creative doesnt happen by accidentit happens because someone is asking the right questions protecting the teams focus and keeping the client confident every step of the way. That someone is you.

• Serve as the day-to-day point of contact for a portfolio of client accounts building strong trust-based relationships
• Lead client meetings presentations and status calls with clarity and confidence
• Translate client goals and feedback into clear actionable briefs for creative photography and production teams
• Own project timelines budgets and scopesflagging risks early and keeping everything on track
• Collaborate closely with creative directors designers photographers and strategists to deliver work that exceeds expectations
• Identify opportunities to grow existing accounts through new projects retainers or expanded scopes
• Manage approvals revisions and deliverables across multiple workstreams without losing the thread
• Contribute to new business pitches and proposals when the right opportunity comes up
• Keep internal stakeholders informed with clear concise updatesno surprises

• 3-5 years of account management or client services experience at a marketing creative or advertising agency
• A track record of managing multiple accounts and projects simultaneously without dropping the ball
• Strong understanding of the creative process and what it takes to produce high-quality brand digital and content work
• Excellent written and verbal communication skillsyou can write a sharp brief present with poise and de-escalate a tense email thread
• Comfort with project management tools (Asana Monday Trello or similar) and collaboration platforms (Slack Figma Google Workspace)
• A calm organized solutions-first mindsetespecially when timelines tighten or scope shifts
• Genuine curiosity about your clients businesses and the industries they operate in

• Experience working with brands in CPG beauty apparel hospitality or e-commerce
• Background in integrated campaigns spanning brand digital social and content
• Familiarity with media buying paid social or performance marketing
• Experience contributing to new business development or pitch work

• Competitive salary commensurate with experience
• Health dental and vision benefits
• Paid time off and holidays
• 401(k) with company match
• A collaborative creative-first environment where your voice shapes the work
• Clear pathways to grow into senior account leadership roles

Send your resume and a short note about an account or project youre proud of to Bonus points if you tell us why you do this work.