Human Resources Officer Performance Management (P4)

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race colour national origin ethnic or social background genetic information gender gender identity and/or expression sexual orientation religion or belief HIV status or disability.

ABOUT WFP

The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.

At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP visit our website: follow us on social media to keep up with our latest news: YouTube LinkedIn Instagram Facebook Twitter TikTok.

WHY JOIN WFP

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive diverse and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

ORGANIZATIONAL CONTEXT

This position is located in the Career Management Branch within the Division of Human Resources at WFP Headquarters in Rome Italy. The Career Management Branch is responsible for providing strategic guidance operational support and capability development to enable employees across the organisation to perform effectively and deliver on WFPs mandate.

THE ROLE

To provide strategic guidance and technical expertise on WFPs performance management framework ensuring alignment with WFP HR strategic objectives consistent application across the organization and coherent linkages with related talent initiatives. To serve as the organizational subject matter expert on performance management advising senior stakeholders on complex cases strengthening guidance and capability-building and improving processes so that performance outcomes can better inform talent decisions.

KEY ACCOUNTABILITIES (not all-inclusive within delegated authority):

• Lead the delivery of WFPs performance management cycle ensuring timely implementation quality execution and continuous improvement.

• Act as a trusted advisor to senior managers and HR leadership on performance management matters including high-risk or sensitive cases.

• Oversee global operational support for performance management processes and systems ensuring requests are received and addressed promptly and escalated as needed.

• Oversee underperformance case management providing expert guidance to HR colleagues/case managers and coordinating with the Legal Office and HR Staff Relations Branch as required to ensure consistent well-documented procedurally fair case outcomes.

• Guide performance-based separation processes for International Professional Staff and Administrative Staff in HQ/WFP Offices in close collaboration with the HR Leadership HR Staff Relations HR Global Services Branches and the Legal Office to ensure due process timely execution and appropriate documentation.

• In collaboration with HR Policy and Compliance Branch and other stakeholders develop policies and procedures that can further the impact and effectiveness of performance management and translate them into operational resources (toolkits templates SOPs).

• Oversee performance management communication and outreach initiatives including HR/manager upskilling and targeted outreach.

• Strengthen HR capability globally to handle performance management matters more independently working closely with the HR Business Partners.

• Implement and develop innovative approaches to performance management to improve compliance at all levels and strengthen the credibility of performance outcomes for talent decisions.

• Lead on the management of WFPs corporate platforms for individual performance management partnering with the HR Technology and Analytics Branch to coordinate systems implementation and maintenance.

• Ensure performance management reporting and insights are available and fit for purpose including monitoring completion and data quality and translating findings into recommendations and targeted actions.

• As a senior member of the branch contribute to integrated talent and learning processes ensuring coherent linkages with performance management.

• Support and manage other HR processes that aim to improve efficiency and effectiveness of WFPs workforce.

• Lead and motivate a team monitor performance providing coaching training and guidance to ensure appropriate development and enable high performance.

• Represent WFP in internal and external engagements related to performance management and contribute to related talent initiatives as required.

• Assist with other projects and initiatives within the team as required.

QUALIFICATIONS AND EXPERIENCE

Education: Advanced university degree in Human Resource Management Public or Business Administration Industrial Psychology or other relevant field or First University degree with two additional years of related work experience.

Experience: at least eight years (of which three international) of postgraduate progressively responsible professional experience in Human Resources with a strong focus in performance management and significant experience with managing teams.

MORE ABOUT YOU:

You have:

• Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices techniques and processes.

• Deep expertise and demonstrated experience in the area of performance management and related policies/procedures including end to end management of underperformance cases and managing proposed performance-based separations

• Excellent knowledge of systems supporting performance management with a demonstrated ability to map and improve process workflows support users and diagnose issues develop user guidance and work effectively on fixes and enhancements.

• Demonstrated ability to maintain strict confidentiality in handling sensitive performance management and underperformance cases paired with sound judgment in engaging and coordinating relevant stakeholders as appropriate.

• Ability to lead coach and motivate a large team.

• Good communication skills with the ability to persuade influence negotiate with the wide range of key stakeholders including at the most senior levels and adapt communication style to different situations.

• Knowledge of common business principles and processes and the ability to quickly assimilate UN/WFP specific processes and systems.

• Business acumen and commercial understanding.

• Excellent project management skills.

• Strong initiative-taker and demonstrated ability to take independent decisions.

• Analytical and problem solving skills.

Language: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic Chinese French Russian Spanish and/or Portuguese (a WFP working language).

TERMS AND CONDITIONS

• This is an International Professional position and is open to all nationalities.

• Mobility is and continues to be a core contractual requirement in WFP. This position is however classified as non-rotational which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational.

• The selected candidate will be employed on a fixed-term contract with a probationary period of one year.

• This position is open to both internal and external candidates.

• WFP offers an attractive compensation and benefits package in line with ICSC standards () including basic salary post adjustment relocation entitlement visa travel and shipment allowances 30 days annual leave home leave an education grant for dependent children a pension plan and medical insurance.

• The selected candidate will be required to relocate to Rome Italy to take up this assignment.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation please contact:

NO FEE DISCLAIMER

The United Nations does not charge any application processing training interviewing testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee please disregard it. Furthermore please note that emblems logos names and addresses are easily copied and reproduced. Therefore you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email LinkedIn or any other channel.

• We strongly recommend that your Workday profile is accurate and complete and that all sections are filled in including your employment history academic qualifications language skills and UN grade (if applicable). Once your profile is completed please apply and submit your application.

• If you experience technical issues while submitting your application you may contact us at . Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage the only required documents are your CV and Cover Letter. Additional documents (passport certificates recommendation letters etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.