Human Services Supervisor 2

Initial Posting Date:

Application Deadline:

Agency:

Salary Range:

Position Type:

Position Title:

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Are you a visionary leader who excels in fostering equity and inclusion Would you like to be a part of a team that is shaping the wellbeing and serving Oregonians If your answer is yes we invite you to explore the Human Services Supervisor 2 position where your leadership skills may inspire and empower others.

Summary of Duties

Oregon Eligibility Partnership (OEP) provides direction and resources to everyone working to determine eligibility for Oregonians applying for and receiving medical food cash and childcare benefits through the ONE eligibility system. Learn more here.

As a Human Services Supervisor 2 you will:

• Provide leadership and support for diversified eligibility and support staff at The Dalles ODHS office by supervising hiring engaging empowering aiding in professional development coaching supporting promoting monitoring performance and providing direction.

• Manage staff performance by establishing directions goals and priorities for assigned team members in collaboration with OEP Central Operations OEP Workflow Coordination and OEP leadership.

• Collaborate with other local supervisors and managers from agencies such as Child Welfare Self Sufficiency and Aging and People with Disabilities.

• Monitor and analyze local office effectiveness in policy implementation and application. Analyze evaluate and monitor operational effectiveness through reports gathered by reviews routine monitoring and quality control data.

• Perform administrative functions to carry out objectives and goals of the department and implement the departments vision leveraging local community resources and department staff and programs.

• Anticipate agency needs and direction. Articulate that vision with staff and the community to provide an environment for effective changes to occur. Facilitate changes in services programs community partnerships and use of department resources.

• Actively model our Equity North Star goals and the ODHS Core Values of Stewardship Integrity Respect Responsibility Service Equity Innovation and Professionalism. Ensure staff have a clear understanding of these goals and values; hold self and staff accountable for instilling these values into everyday actions and behaviors.

Minimum Qualifications

• Four (4) years of lead work supervision or progressively related experience; OR

• One (1) year of related experience and a bachelors degree in a related field.

Essential Attributes

We are looking for candidates with:

• Experience managing relationships effectively including communication conflict resolution teamwork and leadership.

• Experience using critical thinking skills to make quick decisions under pressure and time sensitive situations.

• Pro-active visionary experience in driving change management within a fast- paced environment.

• Experience promoting a culture of equitable treatment belonging and commitment to ODHS mission to actively foster an anti-racist workplace.

• Experience using trauma-informed de-escalation tactics in response to time sensitive or tense situations to guide peaceful resolutions to disputes or perceived disputes.

• Experience taking in large amounts of information managing multiple initiatives and meeting deadlines consistently to achieve desired outcomes.

Attention all candidates! A cover letter is required (2 page limit). Clearly describe how you meet the essential attributes listed above in your cover letter.

• Your resume (optional) and cover letter (required) may be uploaded in the Resume/CV field on the online application.

• Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the hiring process and will be used to determine your starting salary range if you are selected as a final candidate.

• Please include detailed work history that includes the month/year start date and month/year end date for each role/job. If applicable for college degrees please clearly indicate if a degree has been completed when providing educational history (graduation dates are not required).

• If you are selected as the final candidate and a degree is used to qualify you for the position please be prepared to provide verification of your completed education before moving forward in the hiring process.

• The State of Oregon does not request or require your age date of birth attendance or graduation dates from an educational institution during the application process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Working Conditions

• The work schedule is Monday Friday 8 a.m. 5 p.m. in-person in-office at The Dalles ODHS branch.

• Non-conventional work hours are expected in addition to professional work week hours which may include evenings and weekends.

• Regular local travel as well as occasional travel outside the local area requiring overnight stays.

• Works in an integrated environment where diverse programs partners and staff create the work team.

• Frequent contact with the public including contact with community members experiencing emotional and financial stress.

• Serve a diverse range of internal and external customers with compassion and professionalism through a trauma informed lens.

• General office conditions include high stress environment due to a high-volume workload with short time frames.

• Priorities and procedures may change daily and require the ability to be flexible in application of procedures.

Background Checks and Requirements

• If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Requires a valid drivers license or other acceptable method of transportation for routine travel.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information please visit Veterans Resources.

General Information

• This is a permanent full-time position and is a Management Service Supervisory position and is not represented by a union.

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.

• The recruiter for this position is Alissa Walker. If you contact the recruiter please include the job requisition number. REQ-199214

• Email:

• Phone (call or text):