Product Manager, Risk & Fraud

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

We are building and evolving risk and fraud capabilities that help clients detect prevent and manage financial crime across card payments and related transaction flows. As Product Manager you will own the Risk & Fraud product portfolio end-to-endsetting product vision translating market and customer insight into a roadmap and driving adoption revenue and growth through differentiated capabilities.

What youll do:

• Own and evolve the product vision and roadmap for fraud detection prevention and risk management capabilities.

• Identify gaps in the current offering and lead delivery of new capabilities that drive measurable customer and business value.

• Monitor fraud trends regulatory changes competitive offerings and emerging threats; translate insights into clear product requirements and differentiated features.

• Lead or support client-facing discussions representing fraud and risk solutions in partnership with Sales and Client Relations.

• Build business cases contribute to product P&L inputs support pricing and participate in RFI/RFP responses with cross-functional partners.

• Act as the subject matter expert for fraud and risk products in customer forums and internal stakeholder discussions.

• Serve as the primary liaison across Sales Client Relations Operations Finance Legal Technology Engineering and PMO to drive alignment and execution.

• Drive consensus and delivery in a matrix environment ensuring roadmap execution against outcomes (adoption revenue growth).

• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience youll need to have:

• Experience in a product role with domain expertise in fraud risk and/or financial crime.

• Proven experience with fraud detection/prevention risk management AML transaction monitoring or related financial crime products.

• Strong understanding of card payments fraud and relevant industry dynamics.

• Demonstrated commercial acumen including building business cases and supporting P&L pricing and RFI/RFP responses.

• Strong communication skills with the ability to engage business and technical stakeholders including clients.

• Ability to lead through influence and deliver outcomes in a complex matrix organisation.

• Bachelors degree required.

Experience that would be great to have:

• Masters degree.

• Familiarity with relevant regulations and standards (e.g. PSD2 AML directives card scheme rules).

• Experience partnering closely with Sales/Client Relations to develop positioning messaging and client narratives for risk and fraud solutions.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.