Firefighter Uniform Coordinator

Firefighter Uniform Coordinator

Location: Tempe AZ

Job Type: Full-time/ Monday-Friday 8:00am - 5:00pm

About United Fire

As a leader in the fire suppression and fire detection industry United Fire is committed to providing exceptional products and service to fire departments throughout Arizona. We are seeking a Firefighter Uniform Coordinator to join our dedicated team and serve as the first point of contact for our firefighter customers. This is an exciting opportunity to contribute to a growing forward-thinking organization.

Key Responsibilities:

• Assist front counter sales and walk-in customers.
• Ensure proper opening and closing of the front counter.
• Help firefighters with uniform fittings.
• Process web store uniform orders and alterations including preparing detailed sales orders forms and invoices.
• Estimate product delivery timelines based on production and shipping schedules.
• Receive customer payments.
• Educate and inform customers about all products and services offered by United Fire.
• Maintain a clean organized and professional showroom environment.

Benefits:

• Health dental and vision insurance plus supplemental options
• Paid time off sick leave and 8 paid holidays
• 401k Safe Harbor matching
• Employee Discounts
• Maternity/Paternity leave

United Fire values dedication professionalism and a commitment to serving those who protect our communities. If you enjoy helping customers and want to be a part of a team that makes a difference we encourage you to apply.

• Minimum 3 years customer service or retail experience.
• Highly detail-oriented and organized.
• Strong customer service skills and a positive attitude.
• Comfortable working with software systems and workstations.
• Ability to work efficiently under time constraints.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.