Oracle Financial Cloud

Shrive Technologies LLC

Job Location:

Dallas, IA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Lead and manage the day-to-day operations of the Oracle Fusion Finance support team ensuring timely and effective resolution of incidents service requests and system issues.
Act as the primary point of contact for Oracle Fusion Finance application support collaborating closely with cross-functional business and IT stakeholders.
Oversee system configurations upgrades patch management and integrations to ensure optimal performance security and compliance.
Analyze and troubleshoot complex functional and technical issues within Oracle Fusion Finance modules (GL PO AP AR FA CM & Projects.) along with EBS Finance
Coordinate with Oracle and third-party vendors to resolve escalated technical problems and ensure continuous system availability.
Develop and maintain operational documentation including standard operating procedures knowledge base articles and training materials.
Ensure compliance with industry regulations and internal policies supporting audit and risk management activities as required.
Mentor and coach team members fostering a culture of continuous learning and professional growth.
Identify opportunities for process improvements and automation to enhance support efficiency and user satisfaction.
Provide regular reports on system performance incident trends and support metrics to senior management.

Skill Requirements

Bachelors degree in Finance
Minimum of 8 to 10 years of experience in Oracle Fusion Finance application support with at least 5 years in a lead or supervisory capacity.
Deep technical expertise across Oracle Fusion Finance modules (GL AP AR FA CM etc.).
Strong understanding of Oracle Fusion architecture integrations and cloud-based financial systems.
Proven experience in incident management problem resolution and root cause analysis.
Excellent communication leadership and stakeholder management skills.
Ability to work effectively in a dynamic fast-paced and global team environment.
Relevant Oracle certifications (e.g. Oracle Cloud Financials) are highly desirable.

Other Requirements (Optional)

Experience supporting Oracle Fusion Finance within the Travel Transport Logistics & Hospitality industry.
Familiarity with ITIL frameworks and service management best practices.
Exposure to automation tools and process optimization methodologies.
Experience working with geographically dispersed teams.

Lead and manage the day-to-day operations of the Oracle Fusion Finance support team ensuring timely and effective resolution of incidents service requests and system issues. Act as the primary point of contact for Oracle Fusion Finance application support collaborating closely with cross-functional...

Lead and manage the day-to-day operations of the Oracle Fusion Finance support team ensuring timely and effective resolution of incidents service requests and system issues.
Act as the primary point of contact for Oracle Fusion Finance application support collaborating closely with cross-functional business and IT stakeholders.
Oversee system configurations upgrades patch management and integrations to ensure optimal performance security and compliance.
Analyze and troubleshoot complex functional and technical issues within Oracle Fusion Finance modules (GL PO AP AR FA CM & Projects.) along with EBS Finance
Coordinate with Oracle and third-party vendors to resolve escalated technical problems and ensure continuous system availability.
Develop and maintain operational documentation including standard operating procedures knowledge base articles and training materials.
Ensure compliance with industry regulations and internal policies supporting audit and risk management activities as required.
Mentor and coach team members fostering a culture of continuous learning and professional growth.
Identify opportunities for process improvements and automation to enhance support efficiency and user satisfaction.
Provide regular reports on system performance incident trends and support metrics to senior management.

Skill Requirements

Bachelors degree in Finance
Minimum of 8 to 10 years of experience in Oracle Fusion Finance application support with at least 5 years in a lead or supervisory capacity.
Deep technical expertise across Oracle Fusion Finance modules (GL AP AR FA CM etc.).
Strong understanding of Oracle Fusion architecture integrations and cloud-based financial systems.
Proven experience in incident management problem resolution and root cause analysis.
Excellent communication leadership and stakeholder management skills.
Ability to work effectively in a dynamic fast-paced and global team environment.
Relevant Oracle certifications (e.g. Oracle Cloud Financials) are highly desirable.

Other Requirements (Optional)

Experience supporting Oracle Fusion Finance within the Travel Transport Logistics & Hospitality industry.
Familiarity with ITIL frameworks and service management best practices.
Exposure to automation tools and process optimization methodologies.
Experience working with geographically dispersed teams.