About the Role
Our Client is hiring a Logistics Assistant Manager to support customer accounts and daily warehouse and transportation operations in a fast-paced 3PL environment. The role is based in La Mirada CA and focuses on operations coordination KPI tracking customer support issue resolution and continuous improvement across assigned accounts.
Responsibilities
- Serve as daily operations point of contact for assigned customer accounts
- Coordinate with warehouse and transportation teams to ensure timely execution
- Track and resolve service issues and escalations
- Assist with customer onboarding and SOP implementation
- Monitor KPIs and support operational reporting
- Ensure SLA compliance and service quality standards
- Support process improvement and cost efficiency initiatives
- Assist in customer communication and operational updates
Qualifications
- 3 years of experience in logistics supply chain or 3PL operations
- Experience in account coordination operations support or customer service (preferred)
- Strong understanding of warehouse and transportation workflows
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and problem-solving skills
- Experience with KPI tracking and reporting (preferred)
- Proficiency in Microsoft Excel
- Bachelors degree required
- OPT candidates eligible
- Korean bilingual required
Compensation
Salary: $60000 - $80000 per year (based on experience)
Benefits
- Medical Dental and Vision Insurance (100% employer paid)
- 401(k) Plan with employer match
- Life Insurance (100% employer paid)
- Generous Paid Time Off (PTO)
- Paid Holidays
- Floating Holiday
About the Role Our Client is hiring a Logistics Assistant Manager to support customer accounts and daily warehouse and transportation operations in a fast-paced 3PL environment. The role is based in La Mirada CA and focuses on operations coordination KPI tracking customer support issue resolution an...
About the Role
Our Client is hiring a Logistics Assistant Manager to support customer accounts and daily warehouse and transportation operations in a fast-paced 3PL environment. The role is based in La Mirada CA and focuses on operations coordination KPI tracking customer support issue resolution and continuous improvement across assigned accounts.
Responsibilities
- Serve as daily operations point of contact for assigned customer accounts
- Coordinate with warehouse and transportation teams to ensure timely execution
- Track and resolve service issues and escalations
- Assist with customer onboarding and SOP implementation
- Monitor KPIs and support operational reporting
- Ensure SLA compliance and service quality standards
- Support process improvement and cost efficiency initiatives
- Assist in customer communication and operational updates
Qualifications
- 3 years of experience in logistics supply chain or 3PL operations
- Experience in account coordination operations support or customer service (preferred)
- Strong understanding of warehouse and transportation workflows
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and problem-solving skills
- Experience with KPI tracking and reporting (preferred)
- Proficiency in Microsoft Excel
- Bachelors degree required
- OPT candidates eligible
- Korean bilingual required
Compensation
Salary: $60000 - $80000 per year (based on experience)
Benefits
- Medical Dental and Vision Insurance (100% employer paid)
- 401(k) Plan with employer match
- Life Insurance (100% employer paid)
- Generous Paid Time Off (PTO)
- Paid Holidays
- Floating Holiday
View more
View less