Parts Manager

Goodhue Boat Company is growing and we are looking for driven enthusiastic and talented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity gender equality open lines of communication and believes in developing employees to their fullest potential.

We are looking for a Full-Time Parts Manager to help us in delivering award-winning customer service and creating a unique and memorable experience for our customers. This position will oversee and ensure the success of the Parts Department at our Meredith location.

Job Summary:

The Parts Manager will oversee retail sales inventory management vendor relationships purchasing and supporting service operations. The manager will play a key role in driving efficiency profitability and customer satisfaction.

Leadership & Oversight

• Supervise and support Parts Specialists and department staff at the location.
• Establish and enforce standard operating procedures for ordering receiving stocking and invoicing parts.
• Train mentor and develop parts team members to ensure consistent service levels and operational efficiency.

Customer Service & Retail

• Maintain high standards of customer service for both internal and external customers.
• Oversee retail operations including merchandising pricing and in-store presentation.
• Implement strategies to increase parts and accessories sales.
• Support service and sales departments with timely and accurate parts fulfillment.

Purchasing & Vendor Management

• Manage purchasing and ordering of parts to support service retail and inventory needs.
• Maintain strong relationships with vendors to ensure reliable supply and service.
• Negotiate pricing discounts and terms when possible to improve margins.
• Monitor vendor performance and address any supply or service issues.

Inventory & Systems

• Oversee inventory control including receiving stocking and organization of parts.
• Conduct regular cycle counts and reconcile discrepancies.
• Maintain optimal inventory levels to meet demand while minimizing excess stock.
• Ensure accurate use of Lightspeed and other systems for inventory tracking and invoicing.

Collaboration

• Work closely with the Service Manager General Manager and other departments to support overall operations.
• Provide reporting on parts sales inventory levels and performance metrics.
• Assist in planning and executing departmental goals and initiatives.

Qualifications

• 3 years of experience in a parts management or supervisory role (marine automotive or related industry).
• Experience with purchasing inventory control and vendor coordination.
• Retail experience including merchandising and sales support.
• Strong knowledge of marine parts and components; manufacturer certifications (Mercury Volvo Yamaha etc.) preferred.
• Excellent organizational problem-solving and leadership skills.
• Strong communication and customer service skills.
• Computer proficiency required; Lightspeed experience preferred.
• Forklift experience is a plus.

Education & Credentials

• High School diploma or equivalent required.
• ASE certification or equivalent industry credential preferred.
• Valid drivers license required.