Sales Support Associate

Essential Duties/Functions

Essential Duties are those that are critical integral necessary crucial primary and/or fundamental. These essential functions are the basic job duties that an employee must be able to perform.

Sales Support & Order Processing

• Enter first time order items accurately into the ERP/CRM system ensuring all required documentation and set-up is complete
• Assist with customer onboarding and internal coordination for new accounts
• Support Sales Team with day-to-day administrative tasks

Sales Reporting & Analysis

• Prepare recurring and ad hoc sales reports (by product region customer or business manager)
• Analyze sales data to identify trends variances and opportunities
• Maintain sales dashboards and reporting tools as needed

Pricing & Documentation

• Assist with pricing setup updates and maintenance
• Complete and maintain pricing sheets product data sheets and sales documentation
• Support margin analysis and pricing consistency efforts

Process Improvement & Team Support

• Help document organize and improve sales processes and workflows
• Assist in creating standard operating procedures (SOPs) for the sales team
• Identify opportunities for efficiency and data accuracy improvements

Cross-Functional Collaboration

• Coordinate with Operations Customer Service Finance and Supply Chain teams to ensure order accuracy and timely fulfillment
• Support internal communication related to product availability pricing and customer requirements

Qualifications :

Minimum Requirements

• Bachelors degree required (Business Marketing Chemistry Chemical Engineering Supply Chain or related field preferred)
• 03 years of experience in sales support sales operations data analysis or a related role
• Internship or co-op experience in manufacturing chemicals or industrial sales is a plus
• Strong relating (overcoming no trust) and discovery (overcoming no need) skills.
• Ability and willingness to travel. Valid driving license required.  

Knowledge Skills & Abilities

• Strong attention to detail and data accuracy
• Analytical mindset with the ability to interpret sales data
• Proficiency in Microsoft Excel; experience with CRM or ERP systems preferred
• Clear written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Interest in learning technical products and industrial markets
• Ability to work under pressure while maintaining a tactful and professional demeanor
• To recognize that health and safety is a responsibility of every employee and to take reasonable care of oneself and others and to comply with Beckers Health and Safety policy and any Beckers procedures/rules that apply to the role. All employees have the responsibility to highlight unsafe conditions and EHS Managers Officers Supervisors and above have the responsibility to shut down any activity if it is operating in an unsafe condition.

Preferred Attributes

• Chemical manufacturing or industrial products
• Comfort working with pricing margins and product specifications
• Desire to grow into a sales or sales operations role over time

Physical Requirements

• Office environment: ability to seat for prolonged periods of time and extensively use a computer/keyboard.
• Travelling: ability to sustain potential prolonged period of driving and/or travelling
• At Customers: may be exposed to excessive noise moving machinery dust fumes gases chemicals.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time