Senior Technical Program Manager Veza

Team & Role

At ServiceNow we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. We are Design advocates who are responsible for leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences. Design Program Managers are creative problem solvers and team leaders by nature dedicated to building impactful relationships improving team cohesion and creating efficiencies in the design process.

Learn more about our team here you get to do in this role:

• Youll drive the end-to-end design lifecycle from planning through implementation to ensure successful delivery of design objectives
• Provide clear communication to cross-functional team leads and management regarding project status resource requirements issues and priorities.
• Maintain a strong partnership with Design leadership and cross-functional teams to identify team needs and drive high priority initiatives
• Track capacity and demand across key programs to better communicate resource and project needs or risks.
• Collaborate with a wide variety of internal cross-functional stakeholders to increase the efficiency and efficacy of our product development organization.

Qualifications :

Preferred Qualifications:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 5 years of project/program management experience in mid/large size companies ideally on a design team
• Quickly and effectively adjusts to changes in priority areas of focus and unforeseen challenges
• Identifies opportunities for operational improvement and suggests solutions
• Ability to independently adjust own work deliverables as priorities shift
• Exhibits strong self-awareness and provides constructive actionable feedback to colleagues to maintain collective accountability
• Experience working on and managing large projects or programs with cross-functional teams.
• Deliver solutions and strategies while mitigating or removing obstacles.
• Experience utilizing software to keep projects organized track metrics and report on progress.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

Yes

Employment Type :

Full-time