Reporting and Process Optimization Specialist
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
ENGIE Zielona Energia Sp. z o.o.
is looking for a person for position of:
Reporting and Process Optimization Specialist
location: Katowice
ENGIE is a global leader in lowcarbon energy and energy services committed to accelerating the energy transition towards a carbonneutral economy.
In Poland ENGIE Zielona Energia supports B2B customers by delivering sustainable competitive and innovative energy solutions.
Within this context Business Operations department plays a key role in ensuring efficient highquality and compliant endtoend operational processes supporting customer lifecycle commercial execution and regulatory requirements.
We are looking for a Reporting and Process Optimization Specialist who will be responsible for the continuous improvement standardization and automation of Business Operations processes. The role focuses on endtoend process analysis identification of inefficiencies and operational risks and the implementation of improvements that increase quality cost efficiency scalability and regulatory compliance.
Main responsibilities:
- Analyze and optimize endtoend Business Operations processes (e.g. contracts billing settlements onboarding reporting).
- Identify inefficiencies operational risks and automation opportunities.
- Design and implement process improvements in cooperation with Business and IT teams.
- Create and maintain process documentation and support process standardization.
- Prepare data for customer billing and settlements ensure data accuracy.
- Energy settlement from micro-installations and customer service in this area.
- Support postsales operations and work closely with Customer Service teams.
- Respond to customer inquiries related to settlements billing and operational processes.
- Develop KPIs monitor process performance and prepare insights for management.
- Support transformation system implementation and audit activities.
Candidate profile:
- University degree preferably in economics mathematics analytics or ITrelated fields.
- Experience in process optimization or operational environments.
- Strong process thinking and analytical skills.
- Very good Excel skills; Power BI SQL or BPMN are an advantage.
- Programming skills in any language used for data analysis or process automation.
- Proactive independent and comfortable working with multiple stakeholders.
- Very good communication skills.
- Polish and English at minimum B1 level.
We offer:
- Performance bonus.
- Hybrid work and flexible working hours.
- Vacation bonus
- Work tools (laptop mobile)
- Life insurance
- Private healthcare
- Sport card
- English courses
- Professional trainings
- Parking card in our office in Katowice.
- Key role in operational excellence within a growing energy business
- Participation in transformation and automation initiative
- Inclusive and valuedriven work environment
Our Commitment
At ENGIE every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure of the century!
ENGIE is an equal opportunity employer. We are committed to building a diverse inclusive and respectful workplace. We evaluate all applicants based on their skills experience and potential regardless of gender age origin disability sexual orientation gender identity or any other characteristic protected by law.
If you need any reasonable accommodation during the recruitment process please let us know. We are happy to support you so you can present your best self.
Required Experience:
IC
About Company
Cofely Besix facility management was founded in 2008 as a joint venture between Cofely Services GDF Suez and the Besix Group. The combined strengths of these two companies enable us to consistently deliver first class integrated facility management services, with all tasks completed ... View more
