Production Intern (Customer Service)

Open The Door to Opportunity!
At Leggett & Platt we provide real-world experiences that shape the future of young professionals. OurDoors Internship Program is a paid opportunity for students to contribute to and learn from a global leader in manufacturing design and innovation. We offer internships in fields ranging from engineering business finance operations environmental health science and technology allowing you to explore a variety of industries such as automotive home furnishings bedding and industrial products.

About The Program:
TheDoors Internship Programis an immersive experience designed to build your expertise grow your network and give you hands-on experience across different functions. Youll work on real-world tasks and/or projects receive mentorship from experienced professionals and be part of a company that enhances peoples lives through innovation in comfort-driven design and manufacturing.

Learn more about the history of Leggett: Production / Manufacturing Engineering function supports manufacturing operations by ensuring processes products and customer requirements are effectively translated from order to production. Collaboration between engineering production and customerfacing teams is critical to delivering highquality products on time and meeting customer expectations.

This internship supports both operational efficiency and customer satisfaction while reinforcing the organizations commitment to developing earlycareer talent and strengthening its employer brand.

As an Intern (Customer Service) within Production / Manufacturing Engineering you will support customerrelated activities that connect engineering production and sales teams. This role provides handson exposure to how customer requirements are managed within a manufacturing environment and how engineering and production teams work together to deliver solutions.

This position is ideal for students interested in manufacturing operations customer service or engineering support who want a peoplefocused role with strong exposure to technical and operational processes.

So what will you be doing as an Intern (Customer Service)

• Customer Support Coordination Assist with customer inquiries order support and communication related to manufacturing and engineering processes.
• Engineering & Production Liaison Help coordinate information between customer service manufacturing engineering and production teams.
• Order & Documentation Support Assist with reviewing customer requirements specifications and related documentation to ensure alignment with production capabilities.
• Issue Tracking & FollowUp Support tracking of customer issues changes or requests and help ensure timely resolution.
• Data & Reporting Help maintain basic customer order or production data and support reporting needs.
• Process Improvement Support Assist with identifying opportunities to improve customer service workflows and communication processes.
• Learning & Development Gain exposure to manufacturing operations engineering support functions and customerfocused processes.
• Employer Branding & Talent Pipeline Support Represent the internship program by providing feedback and participating in engagement or outreach activities as needed.
• Additional duties as assigned.

To be successful in this role youll need:

• Currently pursuing a Bachelors degree in Engineering Business Operations Supply Chain or a related field.
• Strong communication and organizational skills.
• Interest in manufacturing operations and customer service.
• Ability to work collaboratively across technical and nontechnical teams.
• Attention to detail and a willingness to learn.

Things we consider a plus:

• Exposure to manufacturing operations or engineering environments.
• Interest in customer service operations coordination or manufacturing engineering careers.
• Familiarity with basic data tracking documentation or reporting tools (e.g. Excel).
• Prior internship customerfacing or administrative experience.

What to Do Next

Now that youve had a chance to learn more about us what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply be sure to create a profile and sign up for job alerts so you can be the first to know when new opportunities become available.

Our Values

Our values speak to our shared beliefs and describe how we approach working together.

• Put People First reflects our commitment to safety and care of each other learning and development and creating an environment of mutual respect empathy and belonging.
• Do the Right Thing focuses us on acting with honesty and integrity delivering the results the right way taking pride in our work and speaking the truth good or bad.
• Do Great WorkTogether occurs when we engage without hierarchy collaborate as a team embrace challenges and work for the good of all of us.
• Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference challenge the status quo and biases to make things better foster innovative and creative solutions to drive impact and explore new perspectives and embrace change.

Our Commitment to You

Were actively taking steps to make sure our culture processes and practices promote equal opportunity for all. Join us!

We welcome and encourage all applicants to apply. Wed love the opportunity to consider you.

Equal Employment Opportunity/Veterans/Disability Employer

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