FT Housing Case Manager

Schedule: Monday-Friday 9am-5pm

As I love you you must love one another. (John 13:34). Since 1952 Open Door Mission has existed to
restore hope and change lives of Rochesters men women and children.

Does the idea of balancing professional best practices with Christ-centered compassion excite you Are
you looking to provide more meaning in the life of someone who is experiencing homelessness
addiction or trauma while working for an employee-voted Rochester Top Workplace

We believe the value we provide to our community is highlighted by the strength of our employees.
Since all our programs are residential we cant compete with remote work scheduling. We demonstrate
the value in our employees through a generous 5-week time off policy 100% contribution towards
dental and vision plans 65%-75% contribution towards several medical plans and an employee assistance
program that provides 8 counseling sessions to each of our employees and their families as well as an
employee referral bonus.

Open Door Mission is seeking a Case Manager to support our ESSHI supportive housing program serving individuals transitioning from homelessness and facing challenges such as mental health conditions substance use or domestic violence. This role focuses on helping participants achieve stability wellness and self-sufficiency.

What Youll Do:

• Conduct assessments intake and ongoing case management
• Develop and support individualized service plans with participant input
• Connect clients to community resources (housing employment healthcare legal etc.)
• Collaborate with external providers and maintain compliant documentation
• Track outcomes maintain case files and support program reporting

What Were Looking For:

• Bachelors degree in a related field 1 year relevant experience
• Strong skills in assessment advocacy and relationship-building
• Experience working with individuals experiencing homelessness or behavioral health challenges preferred
• Highly organized detail-oriented and able to manage multiple priorities
• Valid NYS drivers license

This is a direct-impact role ideal for someone passionate about supportive housing case management and long-term client success within a mission-driven organization.

Required Experience:

Manager